Head of AI

At Amperity, we’re an AI-first company helping the world’s leading brands create personalized customer experiences that build loyalty and fuel growth. Our AI-powered Customer Data Cloud, built on multi-patented technology, enables more than 400 global brands, including Alaska Airlines, Wyndham Hotels & Resorts, and DICK’S Sporting Goods, to turn customer data into a competitive advantage. We unlock the full value of customer data with simplicity and speed. AI is at the core of our platform and the way we work — from powering advanced identity resolution and predictive analytics to streamlining internal workflows and decision-making. It’s not just a capability; it’s part of our DNA. Our team thrives on curiosity, collaboration, and transparency, fostering a culture where everyone can contribute, learn, and grow. We welcome talented individuals from diverse backgrounds to help us remove data bottlenecks, accelerate business impact, and push the boundaries of what AI can do for the world’s most innovative companies. With offices in Seattle, New York City, London, and Melbourne, you’ll join a fast-growing team tackling critical challenges at the intersection of AI, data, and customer experience. Ready to make an impact? Let’s talk. The Role At Amperity, we’re accelerating our AI strategy to redefine what’s possible in customer intelligence, activation, and enterprise-scale personalization. This role will own and articulate the AI product vision that differentiates our platform spanning predictive modeling, LLMs, intelligent automation, and advanced personalization and guide how these capabilities transform core customer workflows across industries. As the senior leader for Amperity’s AI portfolio, you will set the company’s AI principles and operating mechanisms, partner deeply with Engineering, GTM, and our customers, and represent Amperity’s AI strategy both internally and in the broader market. This role reports to the Chief Product Officer and will play a critical role in shaping the future of Amperity’s AI driven platform. Interesting Problems Define the multi-year AI product strategy that differentiates Amperity’s platform, drawing from customer insight, market trends, and emerging AI research Establish and champion Amperity’s AI principles, responsible AI criteria, and product philosophy across the company Drive long-range planning, portfolio prioritization, and investment decisions across all AI and ML product surfaces Mentor and develop a team of high-performing product managers fostering a culture of technical rigor and curiosity. Own the product lifecycle for AI-powered capabilities, from ideation through delivery, scale, and continuous improvement. Lead the integration of LLMs, predictive models, personalization engines, and intelligent automation into core workflows across data onboarding, identity resolution, segmentation, analytics, and activation. Translate complex ML capabilities into accessible, intuitive user experiences that drive adoption across technical and non-technical users. Ensure all AI features balance performance, explainability, safety, and reliability. Contribute to Amperity’s external thought leadership through publications, talks, and collaboration with academic or industry research partners. Partner closely with Engineering and GTM to deliver world-class AI products at scale. Influence executive stakeholders—Engineering, Product, Sales, CX—on AI tradeoffs, opportunities, and required investments. Build alignment with customers, prospects, and partners, representing Amperity’s vision for AI in the market. Lead and grow a team of Product Managers, Product Designers, and Applied AI/ML contributors. Develop future leaders by setting clear expectations, coaching through autonomy, and fostering a culture of curiosity, rigor, transparency, and collaboration. Shape operating mechanisms that ensure your organization delivers efficiently and consistently. Represent Amperity’s AI strategy externally through talks, publications, strategic customer conversations, and analyst engagements. Identify and nurture relationships with research, enterprise, and ecosystem partners to expand Amperity's AI capabilities. About You 15+ years of experience in product management, AI/ML platforms, data platforms, or enterprise SaaS—with deep experience leading AI-centric product lines. Proven track record driving product strategy for large, data-intensive, or AI-driven products with enterprise customers. Experience leading and scaling multi-disciplinary teams, including PMs, Designers, and technical contributors. Strong technical fluency with ML concepts—able to partner deeply with engineering teams on topics such as: entity resolution & probabilistic modeling LLMs and RAG systems predictive modeling and personalization data governance, model evaluation, and responsible AI Demonstrated ability to define and achieve measurable business outcomes, with experience in revenue-linked KPIs. Significant experience operating cross-functionally in complex organizations and influencing executive stakeholders. Experience working in MarTech, AdTech, or customer data platforms. Prior experience scaling AI features within cloud or data-intensive environments (AWS, Databricks, Snowflake, GCP, Azure). Advanced degree in Computer Science, Data Science, Engineering, or equivalent practical experience. Location Seattle, WA Our hybrid work model includes three days in the office each week, providing a mix of in-person collaboration and remote flexibility Compensation Base Salary: $200,000-$280,000. Individual compensation within this range will depend on several factors, including your skills, experience, education/training, and the level at which you join. We also consider internal equity, market conditions, and overall business needs. We’re open to a range of experience levels for this role. The final role level and compensation will be determined through the interview process and shared with you before an offer is extended. Cash Incentives: Cash incentives are also available. Stock Options: The opportunity for ownership is an exciting part of Amperity’s total compensation package. Every employee at Amperity receives a new-hire equity grant, commensurate with the scope of their position. Benefits We offer all the benefits you'd expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you'll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. For more details on our benefits, please see our US Benefits & Perks Guide. Amperity is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, and reproductive health choices), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as someone with a disability, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.