Head of Content

ABOUT RAMP At Ramp, we’re rethinking how modern finance teams function in the age of AI. We believe AI isn’t just the next big wave. It’s the new foundation for how business gets done. We’re investing in that future — and in the people bold enough to build it. Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 50,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $100 billion in purchases each year. Ramp’s investors include Lightspeed Venture Partners, Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, Redpoint, and ICONIQ, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company’s Most Innovative Companies https://www.fastcompany.com/91038883/ramp-most-innovative-companies-2024 list and LinkedIn’s Top U.S. Startups https://www.linkedin.com/pulse/linkedin-top-startups-2024-50-us-companies-rise-linkedin-news-hxote/?trackingId=uBI29YlAOxikbTI7cdvG4g%3D%3D for more than 3 years, as well as the Forbes Cloud 100 https://www.forbes.com/sites/richardnieva/2024/08/06/ramp-cloud-100/, CNBC Disruptor 50 https://www.cnbc.com/2024/05/14/ramp-cnbc-disruptor-50.html, and TIME Magazine’s 100 Most Influential Companies https://time.com/collection/time100-companies-2023/6285147/ramp/. ABOUT THE ROLE Ramp is building a media brand, not a content calendar. Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance. You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think. We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery. Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works. You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently. Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself. WHAT YOU'LL DO - Define the voice: Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos. - Create repeatable media formats: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets. - Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people. - Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling. - Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates. - Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before. - Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver. - Raise the bar: Set the standard for a content organization that will grow under your leadership. WHAT YOU NEED - Proven experience building high-quality content across formats, with comfort being on-camera or shaping on-camera work. - Strong editorial judgment and the ability to decide what not to make. - Fluency in modern media patterns: hooks, pacing, serial formats, and audience retention. - A clear point of view on how AI changes content creation and distribution, without outsourcing taste to tools. - A track record of building content strategies that drive both brand perception and business outcomes. - Experience in, or a strong desire to learn about, fintech. BENEFITS (FOR U.S.-BASED FULL-TIME EMPLOYEES) - 100% medical, dental & vision insurance coverage for you - Partially covered for your dependents - One Medical annual membership - 401k (including employer match on contributions made while employed by Ramp) - Flexible PTO - Fertility HRA (up to $10,000 per year) - Parental Leave - Unlimited AI token usage - Pet insurance - Centralized home-office equipment ordering for all employees - Health and Wellness stipend - In-office perks: lunch, snacks, drinks, and more - Budget for intra-office travel - Relocation support to NYC or SF (as needed) REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf. OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice