Head of Enterprise Sales, Americas

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: As the Head of Enterprise Sales, Americas, you will serve as a critical leader responsible for driving strategic revenue growth through new logo acquisition across North America. You will own the enterprise go-to-market strategy for the Americas, lead and scale a high-performing team of enterprise new business sellers, and drive execution across priority verticals, with a strong emphasis on retail, commerce, and digitally mature brands. This is a highly visible leadership role requiring executive presence, operational excellence, and a customer-obsessed mindset. You will partner cross-functionally across Marketing, Channel, Customer Success, Sales Engineering, and Product to accelerate market penetration and strengthen Bloomreach’s position as the leading commerce experience platform. You will act as a trusted advisor to both enterprise customers and internal stakeholders, building executive relationships, influencing long-term strategy, and ensuring consistent excellence across the full enterprise sales lifecycle. Key Responsibilities: Enterprise Revenue Leadership Define and execute a comprehensive enterprise go-to-market strategy across the Americas region. Own and deliver against ambitious annual and multi-year revenue targets. Drive new logo acquisition across key verticals in retail, travel & leisure, finserv, & consumer services Identify whitespace opportunities and accelerate penetration within priority enterprise segments. Team Leadership & Talent Development Recruit, develop, and retain top-tier enterprise sales talent across the region. Build a culture of accountability, performance excellence, and continuous improvement. Coach teams on complex, multi-threaded enterprise sales cycles. Establish clear performance expectations, pipeline discipline, and forecasting accuracy. Strategic Enterprise Selling Oversee and support complex, high-value sales cycles from prospecting to close. Lead executive deal strategy, including pricing, negotiations, and contract structuring. Champion a consultative, value-based selling methodology focused on long-term customer success. Drive multi-product positioning across the Bloomreach portfolio. Executive Engagement & Market Presence Cultivate C-level relationships with CIOs, CMOs, Chief Digital Officers, and Heads of Commerce. Represent Bloomreach at executive forums, industry events, and strategic customer engagements. Elevate Bloomreach’s brand presence across the Americas enterprise ecosystem. Cross-Functional Alignment Partner closely with Marketing, Channel, Customer Success, Sales Engineering, Professional Services, and Product to ensure aligned execution. Collaborate on enterprise account-based strategies and vertical campaigns. Ensure smooth transitions from sale to implementation and long-term value realization. Operational & Forecasting Excellence Drive disciplined CRM hygiene and accurate forecasting using Salesforce. Monitor pipeline health, conversion metrics, win rates, and deal velocity. Leverage data and analytics to continuously refine sales strategy and improve performance. Strategic Planning & Adaptability Continuously assess market trends, competitive dynamics, and customer feedback. Adapt regional strategy to evolving business priorities and macroeconomic shifts. Provide executive leadership with insights and recommendations to influence global sales strategy. Qualifications & Experience: 10+ years of progressive enterprise sales experience, with at least 5+ years in senior sales leadership roles across the Americas. Proven track record of consistently exceeding enterprise revenue targets in B2B SaaS environments. Strong experience selling complex, multi-product enterprise software solutions. Demonstrated success leading geographically distributed, enterprise-level sales teams. Exceptional executive presence, negotiation, and strategic communication skills. Data-driven leader with deep experience in CRM systems (e.g., Salesforce) and sales forecasting. Experience operating in a fast-paced, global, matrixed organization. Bachelor’s degree required; MBA or equivalent preferred. Preferred: Domain expertise in Marketing Technology What Success Looks Like: Consistent overachievement of Americas enterprise revenue targets. Increased market share within strategic enterprise accounts. Strong executive relationships across key verticals. High-performing, engaged enterprise sales organization with low attrition. Accurate forecasting and predictable revenue growth. Excited? Join us and transform the future of commerce experiences. Regional benefits: Health care including medical, dental, and vision insurance 401k Plan with employer contribution #LI-AB1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* Subscription to Calm - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's success through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote