Head of Newsletters

About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. The role The Financial Times is seeking a Head of Newsletters to lead one of our most important channels for building subscriber engagement, habit and loyalty. Newsletters play a critical role in helping readers navigate the FT, develop a deeper relationship with our journalism and return regularly to our products. The Head of Newsletters will lead the newsroom's newsletter strategy, overseeing a large portfolio of newsletters and the team responsible for producing them. This is a senior leadership role within the newsroom Subscriber Engagement team. The successful candidate will combine editorial judgement, audience insight, strategic thinking and strong people leadership to ensure our newsletters deliver distinctive value to readers and contribute meaningfully to subscriber engagement and retention. Responsibilities Lead the FT's newsletter portfolio Own and deliver the newsroom's newsletter strategy. Manage and continuously optimise the portfolio of newsletters. Identify opportunities to launch, redesign, consolidate or retire newsletters based on audience needs, editorial focus areas and business goals. Ensure every newsletter has a clear editorial purpose, target audience and measurable objectives. Develop standards and best practices for newsletter creation, editing and performance. Drive engagement and retention Use audience, behavioural and subscription data to improve newsletter performance. Identify opportunities to increase reader habit, engagement and subscriber loyalty. Establish meaningful performance measures and regularly review portfolio health. Work closely with data and insight teams to understand reader needs and newsletter impact. Lead the newsletter team Manage and develop the newsroom's newsletter editors and writers. Set clear priorities and goals for the team. Foster a culture of experimentation, learning and continuous improvement. Support professional development and editorial excellence. Partner across the organisation Work closely with editorial leaders across the newsroom to strengthen newsletter offerings and identify new opportunities. Collaborate with Product and Technology teams to improve newsletter tools, user experience and capabilities. Partner with Marketing, Data and Commercial teams to maximise the impact of the newsletter portfolio. Act as the newsroom's senior representative and advocate for newsletters across the organisation. Champion innovation Monitor developments in newsletters, creator products, email publishing and audience engagement. Test new formats, approaches and technologies. Identify opportunities to use AI and automation to improve workflows and reader experiences. Skills and experience Significant experience leading editorial products, newsletters or audience-focused publishing initiatives. Strong understanding of subscriber engagement, reader behaviour and retention strategies. Experience managing teams and developing talent. Excellent editorial judgement and understanding of quality journalism. Strong analytical skills and confidence using audience data to inform decisions. Experience working effectively with Product, Technology, Marketing and Data teams. Ability to balance strategic thinking with operational delivery. Excellent communication and stakeholder management skills. Success in this role Success will be measured through: Growth in newsletter-driven engagement and subscriber retention. Improved performance across the newsletter portfolio. Clear strategic direction for launches, closures and investment decisions. Strong editorial quality and reader satisfaction. Effective collaboration across the newsroom and wider organisation. Development of a high-performing newsletter team. The successful candidate will help ensure that newsletters remain one of the Financial Times' most valuable tools for building enduring relationships with readers. Please submit your application by 8pm on 12th July 2026. The use of AI Original reporting, great writing and intelligent commentary lie at the heart of FT journalism. Our readers trust us to produce quality journalism that is accurate, fair and insightful. This is why FT editorial staff do not by default use artificial intelligence (AI) tools to write articles or create other reader-facing content. For specific and pre-approved cases, AI can be harnessed for certain tasks, such as assisting data research for investigations. We expect applicants to the FT newsroom to refrain from using AI in their test submissions, and any written materials should be a genuine reflection of their own knowledge, skills and experiences. We encourage candidates only to employ AI as a tool to help with research and interview readiness for a role. Candidates should be aware that the use of AI throughout the application process is monitored to ensure a fair and transparent hiring process for all. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. FT Newsroom staff are expected to work onsite a minimum of three days per week, subject to role requirements and regular review. While flexible working requests will be considered, not all patterns are suitable for Editorial roles. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. #LI-AV1