Job Description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of our team, you will work from Monday to Friday, 09:00 AM - 18:00 PM in a hybrid setup for our office in Bucharest / Brasov.
How you’ll make an impact:
Solves situations related to policies and holders clients third party providers collaborators queries with the help of specific HR procedures;
Ensures the accuracy of the documents processed according to the norms objectives set by the direct manager;
Update processes and procedures reflecting the acknowledged changes;
Develops good client relationships and raises in time the risks related to client management satisfaction;
Subject to regular local supervision of progress against results;
Proactively performing preventive quality controls and taking corrective actions when errors occur;
The role also involves voice support, including handling inbound or outbound calls with employees or stakeholders.
HR Service Delivery is a process under Talent & HR and consists in managing, providing support or interacting with following sub-processes:
Benefits;
Health & Pension Provider Management;
Case Management;
Workforce & Data Administration;
Base & Incentive Pay Administration;
Compensation & Payroll;
Recognition and Rewards;
Salary Survey Management;
Contact Center Support;
HR Portal; Global Mobility;
Process Pre-Payroll;
Process Time Management;
Agent Training/ Learning and Communications;
Quality Assurance; Reporting;
Technical Support and Administration;
Workforce Management;
Document Production;
Employee & Job Data Change;
Exit Management;
Organization & Position Management;
Onboarding Management.
#LI-EU
Required Qualifications
Advanced level of Dutch at a minimum B2 level.
Advanced level of English at a minimum B2 level.
Bachelor's degree or High school degree
Good communication and analytical skills.
Preferred Qualifications
Experience supporting one or more HR sub-processes, such as Benefits, Payroll, Workforce Administration.
Confident, positive, with a high motivation and ability to learn.
Negotiation skills.
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support
Flexible medical & dental subscription plan with Regina Maria;
Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
Discount on Accenture shares through Employee Shares Purchase Plan;
Referral bonus, depending on the career level of the job opening;
Life insurance for you and your loved ones.
Follow your purpose
23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
Additional private pension plan, starting the second month of employment;
Flexible working hours depending on project specifics;
Access to a wide range of training and development opportunities;
Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, ex-pats).
Care for you and your loved ones
Psychological and psychotherapy counseling support;
Premium access to well-being apps (Calm and Wysa);
Paid maternity or paternity leave;
Children's educational reimbursement;
Support for adoption & psychological, financial, and legal sessions for everyone in your household.
At the heart of change, there is a great human. Bring your ideas, ingenuity, and passion, and be part of our team!
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.