HR Shared Services Specialist - 6 Months Fixed Term Contract

About Us:   Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:  Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Proofpoint is seeking a HR Shared Services Specialist to join our growing team in Reading, UK on a 6-month fixed-term contract. This role is a great opportunity to have direct impact on employee lifecycle and experience through supporting with onboarding, offboarding, partnering with key HR Stakeholders and enhancing the employee experience.  The role: The HR Shared Services Specialist will be the main point of contact for all HR inquiries from initial requests through fulfilment and will partner with our local and regional people and culture teams to identify solutions and resolve employee issues in a timely fashion. You will be expected to be independent and proactive, with a customer service mindset and great stakeholder management skills. This role will support the areas of South Europe primarily but will also support with APJ, Americas and the Global processes.   Your day-to-day: Triaging cases via our service management system and shared inboxes and providing resolution in a timely manner and meeting the SLAs, to our employees and various internal and external stakeholders  Ensure the accuracy of employee data through the management of employee systems and processes  Support with onboarding, offboarding and employee life cycle processes and queries  Partner with the Benefits, Payroll, HRBPs, Immigration and compliance team in delivering the best customer service but also partner in various projects  Provide testing support for Workday updated releases, integration changes and new functionality rollouts  Actively participate in implementation of new policies and processes  Help create, author and manager the HR Shared services knowledgebase  Process a variety of HR transaction, ensuring compliance and integrity throughout the system   Be able to provide reports and data analysis on request  Maintain discretion in matters of confidentiality at all times  Qualifications 1+ year experience in a HR Shared Services hub, ideally tech company but not a must  Strong proficiency with Microsoft Office suite especially Excel, Word and PowerPoint and other tools that help eliminate manual steps from HR processes by automating and integrating to ensure greater operational efficiency  Team player but also able to work individually Exceptional problem solving, time management, and organizational skills Ability to work efficiently in a fast-paced environment  Keen to learn and expand the knowledge and skills Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: Competitive compensation Comprehensive benefits Career success on your terms Flexible work environment Annual wellness and community outreach days Always on recognition for your contributions Global collaboration and networking opportunities   Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.   How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you!