IT Intern

QUICK SUMMARY Hands-on IT internship in Kin's Chicago office. Image laptops, manage inventory, support tier-1 helpdesk, and see how a real tech company runs. Fall 2026. WHO WE ARE Kin makes life simpler, more affordable, and better for homeowners — especially in the places where climate risks, rising costs, and outdated systems make it harder. We start with smarter homeowners insurance and expand to everything homeowners need to thrive. Using data, technology, and thoughtful human support, we’re building products that are clear, fair, and help homeowners feel confident — so homeowners aren’t left behind when they need help most. Founded in 2016, Kin is a remote-first employer with Kinfolk across more than 35 states. We serve customers in 14 states (and counting). Our disciplined growth, strong customer satisfaction, and focus on long-term sustainability fosters outstanding growth, attracts marquee investors, and earns recognition and accolades, including: - Built In Chicago's Best Places to Work, Midsize Companies (2021-2026) - Forbes' America's Best Startup Employers (2026) - Inc. 5000 Fastest-Growing Private Companies - Forbes’ Fintech 50 (2023-2026) - Great Places to Work Certified (May 2024-May 2027) Most importantly, we’re building Kin to be a place where people do meaningful work with real impact — for our customers, our communities, and each other. We're excited to tell you more about how you can contribute to our rapid growth, strong unit economics, profitability, and excellent customer ratings. To learn more about how we work and what we’re building, visit kin.com http://kin.com and see how we work https://www.linkedin.com/company/kin-insurance/life/kin/. THE OPPORTUNITY We're looking for an IT Intern to give undergraduate students in technology-related programs a real foothold in the industry — not just exposure, but actual ownership of work that matters. This isn't a shadow-and-observe internship. You'll be embedded in Kin's IT department at our Chicago office, doing the hands-on work that keeps a fast-growing insurtech company running. From imaging laptops and managing device inventory to triaging helpdesk requests and supporting employee onboarding and offboarding, you'll touch the full operational reality of IT at a tech company. By the time you leave, you'll have experience you can speak to concretely — because you did it, not watched it. YOUR RESPONSIBILITIES - Image and deploy computers for Kin's local and remote workforce - Participate in tier-1 helpdesk requests, resolving employee issues with speed and care - Execute onboarding and offboarding logistics for employees as it relates to IT equipment - Manage and audit physical IT asset inventory (laptops, monitors, mobile devices) weekly - Oversee mobile device management across the organization via JumpCloud - Provide audio/visual support for in-office meetings and events - Triage cybersecurity issues and enforce security policies in coordination with Kinfosec - Maintain physical security infrastructure at office locations, including cameras and keycard readers SUCCESS IN THIS ROLE In your internship at Kin, success is less about checking boxes and more about the impact you create. You’ll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin’s mission forward. Along the way, you’ll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve. By the end of your internship, you should feel confident in your role, trusted as an owner, and proud of the progress you’ve helped make. You've built a working knowledge of the IT tools and systems used in a real tech environment — ones you can speak to confidently in future interviews and on your resume - IT asset inventory is accurate, well-documented, and consistently maintained because of the systems you've owned - Employees across the organization have experienced faster, more reliable tier-1 support during your term - You leave with a clearer sense of how enterprise IT operations work and a stronger foundation for your career in technology WHAT YOU’LL BRING - Currently enrolled in a CIS, IT, computer science, or related undergraduate program - Ability to diagnose and clearly communicate technical issues and solutions to both technical and non-technical audiences - Comfort working cross-functionally with people at all levels — from fellow interns to executives — with consistent professionalism and empathy - Genuine curiosity about technology and enthusiasm for learning new systems and tools in a fast-moving environment - Ability to provide in-office support at Kin's Chicago location, 20–25 hours per week HOW WE HIRE We believe a great hiring experience should be clear, respectful, and human. We’ll accept applications for this position until July 10, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin’s in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions. The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us: - Prompt updates and feedback following interviews - Interviews with recruiters, hiring managers, and members of teams - Skills assessment relevant to the position, if applicable - Genuine, thoughtful human interaction at every step HOW WE SUPPORT YOU This position is part time, with the expectation of 20–25 hours per week, and not eligible for employee benefits. HOW WE WORK We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win. Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths. Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers. Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage. Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company. WHERE WE WORK We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration. For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI. For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered. State locations and specifics are subject to change as our hiring requirements shift. EEOC STATEMENT Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com