Job Description
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
This is a great opportunity for recent graduates to gain hands-on experience in supply chain operations, logistics, data analysis, and cross-functional collaboration within a leading global technology company.
At KLA, we are seeking recent graduates to join our global Service Supply Chain organization and play a key role in supporting customers around the world.
In this fast-paced and dynamic position, you will coordinate urgent service activities, help ensure critical spare parts are delivered on time, and work closely with global teams to minimize customer downtime.
In this role you will:
Manage urgent service orders and customer escalations to ensure timely execution.
Coordinate spare parts availability and shipments for global customers.
Track order progress and collaborate with Planning, Logistics, and Service teams.
Generate reports, monitor KPIs, and analyze trends using Excel and BI tools.
Drive process improvements to enhance operational efficiency and customer satisfaction.
Work closely with global stakeholders in a fast-paced, cross-functional environment.
Minimum Qualifications
Bachelor's degree in Industrial Engineering, Supply Chain, Operations, or a related field - must
Recent graduate or up to 2 years of experience.
Strong Excel skills, including VLOOKUP/XLOOKUP and Pivot Tables.
Fluent English (written and verbal).
Strong analytical and problem-solving skills.
Ability to multitask and work effectively in a fast-paced environment.
Excellent communication and teamwork skills.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.