Lead Product Manager (Invoicing & Pricing)

✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere. We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has: 🌏 Built a distributed team of 400+ across 60+ countries 👩‍💻 Featured in Forbes https://www.forbes.com/sites/laurabegleybloom/2024/01/25/work-from-home-or-anywhere-top-30-companies-for-remote-jobs-in-2024/ as #9 in FlexJobs Top 30 Companies for remote jobs 🌈 Formed a diverse leadership team and a workforce that’s 60% female 🏆 Earned top employee engagement scores 🦄 Raised $286 million; valued at $1.2 billion 💚 Achieved B Corp status in 2023 Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply! THE ROLE Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within a +3/-3 UTC time zone. As a Lead Product Manager for our Pricing & Billing team under the Fintech domain, you will play a critical role in shaping and scaling Oyster’s pricing infrastructure and billing system. You will own the evolution of our pricing infrastructure and invoicing systems, ensuring they are flexible, transparent, and scalable to support our new products & global expansion. This role sits at the intersection of Product, Sales/GTM, Finance, Legal, and Engineering, and is central to advancing Oyster’s mission to make global employment simple. You will rethink how we package and deliver value both from an invoicing and pricing standpoint, driving UX and internal financial optimizations across our entire billing lifecycle. You’ll thrive in this role if you enjoy the architectural challenge of rethinking pricing infrastructure, are comfortable navigating the nuances of a billing system in the realm of payroll, and can balance strategic commercial thinking with hands-on execution & delve into invoicing and pricing details - in a fast-growing, international scale-up. Key Responsibilities PRODUCT STRATEGY & OWNERSHIP - Define and own the mid- to long-term pricing and billing strategy, aligning it with Oyster’s broader product and business goals. - Lead the end-to-end product lifecycle for automated invoicing, billing middleware, and pricing engines. - Rethink and evolve Oyster’s pricing infrastructure to ensure it is modular, scalable, and capable of supporting diverse global employment products. EXECUTION & DELIVERY - Drive the roadmap in close partnership with Engineering, Design, Finance, Sales, and Legal. - Own the invoicing system, optimizing it to provide a seamless experience for Customers while ensuring accuracy for internal financial reporting. - Continuously optimize billing workflows to improve revenue collection, reduce billing errors, and minimize manual financial reconciliation. - Balance the need for custom commercial flexibility with the requirement for a standardized, resilient pricing platform. STAKEHOLDER & VENDOR MANAGEMENT - Act as the primary product point of contact for Sales & Finance regarding all things billing & pricing, as well as for billing platforms. - Collaborate closely with Sales and Finance leaders to align on pricing structures, discount logic, and revenue trade-offs. - Evaluate market trends and billing technologies to inform "build vs. buy" decisions for our financial stack. CUSTOMER & DATA-DRIVEN LEADERSHIP - Use customer feedback, market benchmarks, and financial data to inform pricing experimentation and billing improvements. - Champion a transparent billing experience that builds trust with our customers while empowering internal teams with accurate data. - Clearly communicate the impact of pricing changes and billing updates across the organization. Core Requirements - 5+ years of Product Management experience, with a strong track record of ownership and delivery. - 3+ years of experience in SaaS infrastructure, specifically focused on billing, pricing, or revenue lifecycle management. - 3+ years of experience in a B2B, highly cross-functional environment. - Proven experience partnering closely with Engineering and Finance teams to build complex, logic-heavy systems. - Strong data-driven mindset, with the ability to model the financial impact of product decisions. - Demonstrated experience operating in international, multi-cultural environments, working effectively across regions, time zones, and stakeholder groups. - A proactive, resilient, and adaptable approach, with a strong sense of ownership and accountability. Bonus points - Degree in Engineering, Business, or a related field. - Experience working in a remote-first or fully distributed company. - Experience with usage-based pricing or complex multi-entity billing. - Familiarity with ERP systems (e.g., NetSuite) and billing automation tools (e.g., Stripe Billing, Chargebee). - Domain expertise in Payroll, HR Tech, or Employment Platforms. - Experience in a high-growth or scale-up environment. YOU'LL ALSO NEED - A reliable home internet connection (or be able to get one). - Fluent English language skills. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes us special. We make it happen. We drive change. We build and give trust, and we are a united team. Our mission is to create a more equal world, one global hire at a time. Everything we do ladders up to our mission, and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.  We embrace asynchronous communication and collaborative work and share our practices in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d to help other global teams learn from our experiences. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet. Spend it on a wide range of options; see the benefits catalogue https://www.thanksben.com/employee-benefits-catalogue for ideas. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://www.oysterhr.com/trust.