Manager, Business Development

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Overview This role will help drive Acceptance expansion in the market. It will be responsible for Account Management and Business Development across Non‑Banking Acquirers, Payment Facilitators, Gateways, Processors, and Technology Enablers, with a focus on driving profitable revenue growth, expanding Mastercard solutions and services, and addressing day‑to‑day operational challenges. The role will own a relevant P&L and requires significant interaction with senior executives, both internally and externally, while also contributing to the development of overall team culture and capabilities. Responsibilities • Deliver against sales and net revenue targets in a fast‑paced, matrix organization • Develop and expand relationships with senior‑level stakeholders • Design strategies, messaging, and customer proposals • Analyze customer businesses through profitability modeling, financial forecasting, and competitive analysis • Develop and implement sales plans, including business development, marketing, and product management initiatives • Partner with customers to establish, execute, and report progress against annual business plans • Lead projects and cross‑functional initiatives • Manage complex negotiations and work with customers on execution; ensure delivery on commitments from existing agreements • Identify and recommend products and solutions to enhance customer profitability • Act as a subject‑matter expert on payments and the broader market landscape • Understand and navigate operational and processing workflows About you: • Self‑starter with a strong sense of urgency, a bias for action, and the ability to remove obstacles and influence outcomes • Excellent communication skills; a dynamic speaker with strong intellectual curiosity • Deep knowledge of the payments ecosystem, including key players and end‑to‑end customer journey fundamentals • Comfortable in a highly visible role requiring frequent interaction with senior stakeholders and market leaders • Strong understanding of digital transformation trends and evolving consumer and business spending behaviors • Strong financial acumen with the ability to build and defend complex business cases • Proven experience executing and managing sales strategies across multiple complex and/or large accounts • Demonstrated success in acquiring new business and leveraging payments products, global network rules, and technical capabilities • Strong track record leading complex negotiations with senior customer stakeholders • Minimum of 7 years of experience in Sales and Account Management (preferred) • Proficiency in both English and Spanish is required Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.