Manager, Datacenter Infrastructure

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: March 9, 2026 Anticipated Posting Close Date*: April 9, 2026 *Job posting may close early due to the volume of applicants. Manager - Datacenter Infrastructure The Datacenter Infrastructure Manager will lead and develop a team of Datacenter Engineers responsible for delivering server and network capacity across Fastly’s globally distributed infrastructure. This role partners closely with Engineering, Network, Systems, and Supply Chain organizations to ensure datacenter deployments are executed efficiently, safely, and in alignment with broader platform and product requirements. The ideal candidate brings strong operational leadership, technical fluency, and the ability to translate engineering intent into reliable, repeatable execution at scale. You will be responsible for prioritizing day-to-day operational work, establishing clear documentation standards, and driving continuous improvement across processes, tooling, and deployment workflows. Success in this role requires a strong understanding of datacenter architecture and technical functions, including server hardware, networking fundamentals, power and cooling constraints, and high-density deployment models. As a player-coach, this role maintains hands-on technical credibility while enabling the team to operate independently and at scale. The Manager is expected to understand and guide work across core datacenter activities such as hardware installation, cabling, cross-connects, power allocation, rack elevations, bills of material, validation and deployment documentation. Prior experience supporting server and network deployments, as well as contributing to tooling or automation requirements, is strongly preferred. This position requires a leader capable of operating in a globally distributed environment; managing priorities across time zones, coordinating multiple parallel initiatives, and ensuring consistent execution against delivery commitments. The team is expected to operate autonomously for routine execution while collaborating cross-functionally to resolve complex issues, support escalations, and continuously improve operational maturity. We are seeking a strong communicator who values transparency, accountability, and ongoing development — someone who invests in growing both technical capability and leadership capacity within their team. Join Fastly in helping build and scale the infrastructure that powers the brands behind the best of the web, by driving execution excellence, strong engineering partnerships, and scalable deployment practices across our global network. What You’ll Do: Recruit, develop, and retain a high-performing team of Datacenter Engineers, defining clear KPIs aligned to organizational goals, establishing training plans for new hires, and providing ongoing mentoring, coaching, and career growth paths for existing team members. Provide leadership and strategic guidance across day-to-day datacenter operations, planning, and execution, including oversight of onsite installs, break-fix activities, workload prioritization, project sequencing, and resource allocation to consistently meet internal and external SLAs. Own team execution and operational readiness by reviewing daily reports, proactively identifying risk and capacity constraints across global PoPs, and adjusting priorities, schedules, travel plans, and use of third-party services for deployments and preventative maintenance. Oversee tooling, documentation, and process rigor, ensuring effective use of Jira for workload management and that technical leads create, maintain, and publish high-quality SOWs and SOPs for DCI and cross-functional or third-party consumption. Serve as the primary escalation point for complex infrastructure, hardware, and system issues, working cross-functionally with other team leads and managers to drive root cause resolution and prevent recurrence. Partner closely with Capacity Planning, Procurement, Technical Project Managers, and Infrastructure Acquisition teams to define scalable processes, SLAs, and deployment strategies that minimize risk and protect delivery timelines. Provide strategic oversight and accountability for network connectivity, including BGP architecture and routing strategy across the CDN backbone, datacenter interconnects, peering, and upstream circuits, ensuring resiliency, availability, and effective failover. Drive adoption of automation to reduce manual effort and operational risk. Partner with Engineering to: Automate hardware validation and acceptance testing, improve workflows and standardize validation checks Define and maintain validation frameworks for network connectivity and port validation and hardware health and firmware compliance Own the end-to-end circuit lifecycle, establishing standards and governance for circuit procurement, provisioning, turn-up validation, SLA compliance, carrier escalation, and operational handoff across teams. What We’re Looking For: Ability to lead and execute effectively with a distributed team 5+ years of direct involvement in supporting datacenter operations at an Internet Service Provider (ISP), hosting provider, or other datacenter-oriented position or equivalent 3+ years leading a remote-friendly engineering or operations team Expert-level knowledge of power and network cabling standards including but not limited to NEMA, IEC, and/or ANSI/TIA. Strong expertise with BGP configuration, routing policy design, and managing live WAN/CDN circuits. Expertise with hardware from HPE, Dell, Arista, and or Cisco. Experience with infrastructure validation and network connectivity. Experience with the JIRA issue tracking system or other similar system Able to read and write English installation documentation (documents/drawings/spreadsheets) Knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.) and able to document practices Able to work days/nights/weekends/holidays, if needed and/or required Able to travel up to 15% of the time An innate curiosity and inquisitiveness Work Hours: This position will require you to be available during core business hours. It may also require occasional nights and weekends as necessary to support any on-call coverage. Work Location(s) & Travel Requirements: This position has one opening. It is open to hybrid and remote work locations: San Francisco, CA - office Denver, CO - office New York, NY - office Remote within the US Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. This position may require travel as required by your role or requested by your manager. SF / LA Fair Chance Ordinance Statement Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Salary: The estimated salary range for this position is $132,060 to $186,444. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location. This role may be eligible to participate in Fastly’s equity and discretionary bonus programs. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.