Manager, Global Events (AMER)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is the Role As the Global Events Manager, AMER, you will be responsible for building the definitive stage for Search AI and delivering high-impact experiences as part of the ElasticON global tour. This is a highly collaborative role responsible for turning global event strategy into exceptional in-person experiences that engage customers, prospects, partners, and the Elastic community. Working as part of the Global Events team, you will own the end-to-end execution of multiple ElasticON events, partnering closely with Americas regional Marketing, Sales, Product Marketing, Executive Communications, Customer Success, agencies, venues, and vendors to deliver world-class experiences that drive pipeline, strengthen the Elastic brand, and showcase our leadership in Search AI. This role combines strategic planning with hands-on execution. From developing project plans and managing budgets to overseeing registration, event technology, sponsorship delivery, production, logistics, staffing, and onsite operations, you'll ensure every event is delivered seamlessly while maintaining consistency across the global ElasticON programme. The Global Events Manager, AMER reports to the Senior Global Events Manager. We're looking for someone who thrives in a fast-paced environment, enjoys building strong cross-functional relationships, thinks strategically, and isn't afraid to roll up their sleeves to make things happen. What You'll Be Doing Lead the end-to-end planning, project management and execution of the Americas ElasticON tour. delivering exceptional experiences for customers, prospects, partners and the Elastic community. Manage content updates for the ElasticON web pages. Translate global event strategy into detailed regional delivery plans, ensuring consistency across the ElasticON programme while meeting regional business objectives. Build and manage comprehensive project plans, timelines, workstreams, milestones and critical paths, keeping stakeholders aligned and ensuring key deliverables stay on track. Manage all aspects of event delivery, including venue sourcing, production, audiovisual, catering, registration, staffing, transportation, security, signage, shipping, sponsor logistics and onsite operations. Partner closely with regional Marketing, Sales, Customer Success, Product Marketing, Executive Communications and other internal teams to deliver a seamless attendee experience. Partner with PMM to support content storyline development. Manage event websites, registration platforms and attendee communications using tools such as Cvent, ensuring accurate reporting and Salesforce integration. Orchestrate audience acquisition strategy and email campaign strategy in collaboration with DemandGen. Support keynote, breakout and workshop planning by coordinating speaker logistics, rehearsal schedules and executive requirements. Lead sponsor fulfilment, ensuring all contractual benefits are delivered and exhibitors receive an outstanding experience. Develop and manage event budgets, forecasts, purchase orders, contracts and invoice reconciliation, ensuring events are delivered within budget. Source, negotiate and manage relationships with venues, production partners, agencies and suppliers, ensuring high-quality delivery and value for investment. Identify project risks, manage dependencies and implement contingency plans to ensure successful event delivery. Implement risk management and quality delivery protocols to ensure successful event execution. Lead onsite event management, acting as a key decision-maker to ensure flawless execution from build through to breakdown. Oversee executive-level programs, such as Executive Briefing Centers (EBCs), dinners, and "Week of Wonder" (WoW) initiatives. Measure event success through attendee engagement, pipeline contribution, feedback and post-event reporting, using insights to continuously improve future events. Own pipeline goals, helping drive event-generated leads, customer engagement and business growth. What You Bring 7+ years' experience managing large-scale B2B conferences, customer events or field marketing programmes. Experience delivering complex, multi-workstream events from concept through onsite execution and post-event reporting. Experience working within enterprise technology, SaaS, cloud, AI, data or cybersecurity industries is highly desirable. Exceptional project management and organisational skills, with the ability to manage multiple priorities in a fast-paced environment. Experience managing significant event budgets, vendor negotiations and contract administration. Strong knowledge of event technology platforms, including Cvent, Salesforce, Tableau and Google Workspace. Excellent stakeholder management skills, with experience working across matrixed global organisations and partnering with senior leaders. A proactive, collaborative and solutions-focused approach, with the confidence to take ownership and drive projects forward. Willingness to travel extensively across the AMER region and work flexible hours as required by event schedules. Fluent in English; Spanish or Portuguese would be an advantage. Ability to translate event engagement into business outcomes, with a focus on pipeline contribution, meetings, and customer engagement metrics. Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $106,900—$169,100 USD The typical starting salary range for this role in the select locations listed above is: $128,200—$202,700 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. 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