Manager II, Software Engineering

Toast is building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: running the businesses they love. We’ve grown into a leading hospitality software company in the U.S., and are now entering our next phase of growth—one defined by scale, complexity, and a new class of enterprise customers. As our customers grow, so do the demands on our platform. Operators who once managed a handful of locations are rapidly expanding, while new enterprise brands are adopting Toast to power increasingly complex operations. Supporting this evolution requires more robust, enterprise-grade capabilities—especially in how menus are defined, managed, and scaled across locations. At Toast, the menu is more than a list of items—it’s the clearest expression of a restaurant’s brand and the foundation of its operations. It serves as the shared language between guests, servers, and the kitchen, while also acting as both a storefront and a guide across digital ordering experiences. Behind the scenes, the menu is the central hub of restaurant configuration: it determines what guests can order, how items are presented and priced, how orders are routed and fulfilled, and how data is structured for reporting. And because menus are constantly evolving—with new items, pricing changes, and operational optimizations—they must be both powerful and easy to adapt. We build for the full spectrum of customers, from single-location cafés to enterprise brands with thousands of locations. That means creating a menu platform that is both highly flexible and able to scale with ease. Our team is responsible for making that possible—evolving our menu data models, building APIs for first- and third-party integrations (like DoorDash), and designing intuitive tools that support a wide range of use cases, from complex verticals like pizza to our expanding retail platform. Within this space, we’re looking for a Software Engineering Manager to lead our Bangalore Menus team. In this role, you’ll guide a team delivering high-impact features that directly shape the experience of every Toast customer. You’ll be responsible not just for what the team builds, but how it builds—driving clarity, improving execution, and maintaining a high bar for quality. You’re someone who enjoys developing engineers and building strong, collaborative teams. You connect day-to-day work to broader outcomes, helping your team understand the impact of what they’re building while identifying opportunities to deliver more effectively. You bring enough technical depth to provide clear direction and sound judgment, while still empowering engineers to take ownership. Day to day, your work will span reviewing design documents and pull requests, facilitating cross-team discussions, partnering with product and architecture on roadmaps, and supporting your team’s growth through regular 1:1s and feedback. Join us to shape a critical domain that touches every Toast customer. About this roll*: Help drive the operational plan and strategic roadmap for Menus at Toast Coach individual contributors for professional and technical development Collaborate with stakeholders across the organization to help your teams get stuff done Mentor both new and experienced engineers in both technology and leadership Guide teams to build systems that will scale to the next order of magnitude of growth Track and ensure teams are delivering impact and outcomes in their work Drive knowledge sharing programs across the engineering organization Hire and develop new team members Do you have the right ingredients*? Minimum education: BE or B.Tech in a technology-related field 10+ years in experience writing, delivering, and operating software in a SaaS environment Experience writing and delivering mobile software Experience mentoring and developing successful teams A strong sense of empathy for customers and teammates A desire to build a diverse team that wins together and prioritizes customer success How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.