Market Manager - Cleveland

Redfin is a new kind of real estate brokerage that puts clients first, making buying and selling a home faster, easier, and more efficient. We believe that real estate should be built on exceptional client service and advocacy. Whether finding the perfect home or getting the best deal, our clients are the backbone of everything we do.   Redfin Market Managers are responsible for building an excellent, values-driven sales organization, resulting in happy employees and happy clients. You'll be responsible for the growth and development of your region, evaluating processes, following up with and mentoring Team Managers, working directly with your recruiter to hire employees to serve the needs of the market. You'll establish best practices and build an organization that's not just great, but world-class. At Redfin, we're doing something that has never been done before. We hire people willing to take risks, to screw up, to keep learning and to make things happen.   What You'll Do Offer real estate guidance and market expertise: your real estate team will depend on you for leadership; you should be prepared to answer tough questions Forecast and manage the budget for your market: you commit to your market's financial goals, are responsible for headcount, evaluate your market expenses and maintain profitability Look for new ways to expand the business and serve customers better than the competition Recruit and train new agents: we're always looking for new talent and need to make sure we're staffed appropriately to satisfy demand Produce results: we're looking for someone that's goal oriented, up for a challenge, driven by delighting clients   Who You Are Leader: you're resourceful, decisive and hold yourself and others accountable for customer experience Experienced: licensed agent or broker preferred with extensive real estate experience Strong communicator: you communicate clearly and write well History of success: you have a minimum of two years’ experience leading a sales team Analyst: you've got a nose for numbers and can manage a business.  Tech savvy: you love technology and can bend it to your will to get the job done Entrepreneur: you're a self-starter and you're constantly looking for ways to grow Redfin’s business and outpace the competition Fire in the belly: you’re excited to change the industry for the better and you come to work every day ready to go What We Offer Competitive compensation package including a base salary, bonuses based on quarterly goals, stock, and 401(k) Health Insurance: Choose from various comprehensive full-family medical, dental, and vision plans with low out-of-pocket expenses Zero Brokerage Fees: We cover MLS dues, license renewal fees, association fees, mileage, mobile phone, and computer Paid Time Off: Three weeks of paid vacation, paid parental leave, sick leave, twelve company paid holidays and two flex days   About Redfin Our mission is to redefine real estate in the consumer's favor. As a full-service brokerage with the most-visited nationwide brokerage website, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better—for customers, for agents, for everyone. Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C. and Washington candidates only: Total Earnings Range: $56,600.00 - 71,600.00, comprised of a Base Pay Range of $56,600.00 - 71,600.00 and additional variable compensation. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate. The Company may determine during its review of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Redfin is an equal opportunity employer committed to an inclusive workforce. An inclusive culture is vital to Redfin's mission of making real estate better for people from all walks of life. We’re proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us, based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul. Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by applicable federal, state or local law. If you need accommodation in the application or recruitment process because of a disability or special need, please contact recruitingteam@redfin.com Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts, including but not limited to the California, San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here. Redfin accepts applications on an ongoing basis.