Marketing Specialist

At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps. Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction. We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here. Replicant is looking for a Marketing Specialist (Contract) to support the execution of marketing programs across our go-to-market efforts. This contract role will assist with campaign operations, content marketing, account-based marketing initiatives, and marketing execution across email, web, social, and other channels. Working closely with the marketing team, you'll help bring campaigns to life, support day-to-day marketing operations, and contribute to programs that drive engagement and pipeline growth. What You’ll Do: Campaign Management & Execution - Execute and monitor multi-channel marketing campaigns across email, web, and social platforms - Create and maintain HubSpot campaigns, workflows, and nurture sequences from existing templates - Monitor performance metrics and email engagement (delivery, open, click-through rates) to identify improvement opportunities - Manage content distribution and promotion to maximize reach and engagement - Create personalized content and messaging for high-value ABM accounts and execute campaigns via ABM Platform, Influ2 - Ensure on-schedule launches and quality standards, coordinating with internal teams as needed Content Marketing - Develop and manage content calendars aligned with campaign timelines and business goals - Edit and optimize existing content for search performance Marketing Operations & Support - Manage social media presence and community engagement - Assist with marketing event planning and promotion - Maintain brand consistency across all marketing materials - Stay current on marketing trends and platform best practices What You’ll Bring: - Passion for marketing, content creation, and supporting programs that drive customer engagement and pipeline growth. - 2 years of experience in a marketing, demand generation, digital marketing, or marketing operations role, preferably within B2B SaaS. - Experience executing marketing campaigns across email, web, social, and other digital channels. - Hands-on experience with marketing automation platforms/CRMs such as HubSpot/SFDC, including campaign setup, workflows, and reporting. - Strong writing, editing, and proofreading skills with an eye for detail. - Familiarity with content marketing and SEO best practices. - Experience supporting account-based marketing (ABM) campaigns or personalized marketing initiatives is a plus. - Comfort working with marketing data and performance metrics to help identify opportunities for optimization. - Strong communication and collaboration skills with the ability to work effectively across Marketing, Sales, and other cross-functional teams. - Proactive, detail-oriented, and eager to learn in a fast-paced, collaborative environment. For all full-time employees, we offer: 🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal 🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them 📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar 🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being 💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build 📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company Our Values Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture. Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team. Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do. Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own. Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai hr@replicant.ai and we’ll work to meet your needs.