National Sales & UCL Manager

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultraimpact – Make a difference for those who need it most The UCL Team Leader manages a field team with clinical and commercial expertise within Ultragenyx's commercial & access team. Ultragenyx's UCLs ensure patients receive disease education, increases the company's awareness, and support patient identification within the medical community. The primary goal is to ensure all eligible patients can access therapies from the Ultragenyx portfolio in their territory by supporting physicians with requests and approvals and facilitating therapy initiation and maintenance through access programs. The UCL Team Leader develops national and territory-specific plans to expand patient reach, maintain treatment, and support access to care. Responsibilities include coordinating patient identification initiatives, supporting local Identified Patient Program (NPP) activities, and maintaining accurate data in the CRM system. The role also requires collaboration with Commercial and Market Access Managers (KAMs), ensuring effective communication between medical and administrative teams, and confirming that Marketing provides materials and actions that meet field needs. The position involves traveling overnight as needed. Work Model: Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx. Responsibilities: 1. Lead and coach the national UCL field team to set, evaluate and exceed performance expectations. 2. Set National and Territories strategic and tactical plans and ensure execution of UCL´s action plans. 3. Define, balance and keep track of assigned territories to UCLs to maximize opportunities and accelerate execution to achieve business goals. 4. Strict Follow up every case with diagnosis with other functional areas (Business Ops, PSP and Commercial & Access -KAMs-) to avoid delays and maximize treatment adherence and purchase compliance and improve our participation in tenders and contracts increasing based on demand requirements for each hospital. 5. Follow up and keep track of projects advancement and report periodically to ensure every opportunity is seized. 6. Design UCL development plans and establish a culture of continuous improvement. 7. Act as the field team representative for brand planning, revenue forecasting and market insights gathering. 8. Provide frequent feedback to UCLs regarding expectations, accomplishments, and areas of improvement. 9. Maintain a culture of compliance, integrity, and transparency. 10. Ensure the team keeps Veeva database up to date in a timely manner Requirements: 1. Minimum - bachelor’s degree in science or business, MBA and/or Medical Degree with ~8 years of Rare Diseases and business skills experience in the pharmaceutical, biotechnology or healthcare industry required. 2. Passionate about helping patients to get the right diagnosis and to gain access to the best treatment through developing strategic plans with each account to develop top level medical relationships. 3. Extensive experience working on government accounts, under high levels of uncertainty and demands; know how to build networks of influence between functional areas (KAMs) and external clients. 4. Bilingual- Spanish/Portuguese and English preferable. 5. Relevant experience in the rare disease space encompassing patient identification and establishment of KOL networks is highly desirable but not essential. 6. Will consider credential candidates with current relevant clinical - government & commercial experience within the rare disease space. 7. Proven ability to work independently as well as build rapport with cross-functional teams. 8. Must be action-oriented, a problem solver, patient and customer focused possess excellent verbal communication and presentation skills. 9. Position is field-based and will require 50% travel including overnight business travel. #LI-CT1 #LI-Remote Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.