Operations Associate

About the company Trust Wallet is the leading non-custodial cryptocurrency wallet, trusted by over 200 million people worldwide to securely manage and grow their digital assets. Our vision is to give individuals the freedom to own their assets, confidently participate in the future economy, and access opportunities that enhance their lives. Our mission is to be a trusted personal companion — helping users safely navigate Web3, the on-chain economy, and the emerging AI-powered future. With support for over 10 million assets across 100+ blockchains, Trust Wallet offers a seamless, multi-chain experience backed by industry-leading self-custody technology, a vibrant community, and a growing ecosystem of partners. The Opportunity Trust Wallet is looking for an Operations Associate to support the operational infrastructure of a fast-moving, globally distributed crypto wallet team. This is a junior-to-mid-level operations role where you'll own internal coordination systems, drive cross-functional accountability, manage external platform relationships, and keep projects moving across a lean remote organisation. You'll work closely with senior leadership and touch every function in the business. It suits someone who is structured, persistent, comfortable operating autonomously, and motivated by making things work rather than being seen. Key Responsibilities - Operational Cadence & Coordination: Manage internal meeting rhythms, track action items, enforce reporting schedules, and identify process improvements. - Project Management: Coordinate cross-functional dependencies, follow up on deliverables, and gather information for external requirements. - External Platform & Partner Coordination: Handle relationships and administrative tasks with external platforms and partners, including communication and escalation. - Platform Credentials & Access Management: Administer access and maintenance of key platform accounts and related administrative tasks. - Project Coordination: Drive coordination for high-priority projects, track progress, and escalate issues to leadership. - Company Events: Plan and manage logistics for company events, including vendor coordination and post-event follow-up. - Operational Administration: Provide supports with other administrative tasks as assigned. Requirements: - 4+ years of professional experience in operations, project coordination, or a similar execution-oriented role. Industry is less important than working style and pace. - Experience in or exposure to the crypto / Web3 industry. - Strong organisational skills with demonstrable follow-through. - Comfortable working asynchronously across multiple time zones in a fully remote environment. - Proficient with collaboration tools (Notion, Google Workspace, Slack, spreadsheets). Willingness to pick up new platforms quickly. - Self-directed. You can take a brief from leadership and run with it without needing step-by-step supervision. - Reliable and responsive. You reply promptly, meet deadlines, and flag risks early rather than explaining misses after the fact. ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.