Principal Product Manager – Core Services

About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done. We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that. JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option. We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place. Headquartered in Los Altos, CA. Backed by SAIGroup. About SAIGroup : SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one. Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai Learn more about SAIGroup:Website: https://saigroup.ai Staff AI Product Manager – Core AGI Platform Services Location:  Bangalore, India (with availability to work across multiple time zones) Department: Product Management (Technical) Role Overview As a Staff AI Product Manager (Technical) for Core AGI Platform Services, you will own the foundational services that power reasoning, orchestration, memory, safety, and scalability across all AGI-enabled products. This role is responsible for defining and evolving platform-level capabilities ensuring research breakthroughs translate into reliable, reusable, enterprise-grade services. The position requires deep technical judgment, system-level thinking, and the ability to productize AGI capabilities under real-world constraints. Responsibilities Product Strategy & AGI Roadmap Define and maintain the roadmap for Core AGI Platform Services, including reasoning, agent orchestration, memory, and model interaction layers. Align platform priorities with the long-term AGI vision, focusing on extensibility, composability, and reuse across products. Anticipate platform needs for emerging AGI capabilities such as long-horizon reasoning, autonomous agents, continual learning, and alignment controls. Establish clear interfaces and ownership boundaries between core services and downstream solution teams. Cross-Functional Leadership Partner closely with AGI research teams to transition experimental capabilities into production-grade platform services. Collaborate with platform and infrastructure engineering to ensure services are scalable, reliable, and operable across cloud, hybrid, and enterprise environments. Work with security, safety, and ethics stakeholders to embed governance, policy enforcement, and auditability directly into platform services. Provide technical product leadership across time zones, driving alignment without relying on hierarchical authority. Customer-Centric Innovation Treat internal product and solution teams as primary customers of the platform. Identify recurring infrastructure and capability gaps that slow AGI product development and consolidate them into shared services. Incorporate feedback from enterprise deployments to harden platform primitives against real-world operational constraints. Balance capability velocity with reliability, safety, and long-term maintainability. Metrics & Scalability Define KPIs for platform health, including adoption, reliability, performance, cost efficiency, and reasoning quality. Establish evaluation and observability mechanisms for AGI behaviors at the platform level. Enable continuous experimentation while maintaining strict standards for production readiness and rollback. Go-to-Market Execution Support internal and external enablement by providing clear platform contracts, documentation, and integration patterns. Partner with customer-facing teams to ensure Core AGI Platform Services integrate cleanly into enterprise workflows. Help articulate platform capabilities and constraints to technical and executive stakeholders without overpromising outcomes. Qualifications Experience 8–12 years of technical product management experience, withdemonstratedownership of platform or infrastructure products. • 3+ years delivering AI/ML or LLM-based systems used in production at scale. • Experience operating in research-adjacent environments where ambiguity and rapid iteration are the norm. Technical Acumen Strong understanding of foundation models, LLMs, agentic frameworks, RAG, and memory architectures. • Familiarity with large-scale model serving, distributed inference, and platform reliability concerns. • Ability to reason about system-level tradeoffs involving latency, cost, capability, and safety. Leadership & Strategy Proven ability to translate research outputs into durable platform capabilities. • Comfortable making high-impact platform decisions with incomplete information. • Able to influence senior engineers, researchers, and executives through technical clarity and structured thinking. Soft Skills Clear, precise communicator with the ability to explain complex platform concepts succinctly. • Strong analytical problem-solving skills with a bias toward decisive execution. • Operates effectively across global, cross-functional teams without dependency on formal authority. Education Bachelor’s degree in Computer Science, Engineering, Data Science, or related field; advanced degree preferred but not required. Why Join JazzX AI - What draws people to JazzX AI is the opportunity to build something truly foundational. We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era. JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments. If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.