Internal Job Description
The role
As part of IQVIA’s Healthcare Professional (HCP) Network, you will play a key role in ensuring the successful operational delivery of clinical and healthcare programs. You will oversee onboarding, scheduling, and day-to-day management of on-demand healthcare professionals, supporting the scaling of a fast-growing global network.
This position is critical to maintaining delivery quality, enabling workforce expansion, and ensuring that projects are executed on time and in line with internal standards. You will work closely with cross-functional teams and act as a central point of coordination between project teams and HCP staff.
Key responsibilities
Manage onboarding, scheduling, and coordination of HCP Network staff
Oversee operational aspects of projects, including timelines, deliverables, and quality standards
Act as a key contact for internal stakeholders and field-based healthcare professionals
Monitor staff performance, utilization, and compliance with requirements
Track project financials, including deliverables and invoicing
Lead issue resolution and ensure smooth day-to-day operations
Support resource planning and workforce scaling initiatives
Contribute to process improvements and operational efficiency
Job Responsibilities
Bachelor’s degree or equivalent experience
Solid experience in project management, operations, or workforce coordination and management
Strong organizational and multi-tasking skills in a fast-paced environment
Excellent communication and stakeholder management abilities
Ability to drive results and solve problems proactively
Experience in healthcare, clinical research, or staffing environments is an advantage
Amenable to work on Hybrid set up
Amenable to work on Mid shift schedule
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.