QA Lead

About JazzX AI: Vision: Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise. JazzX AI is defining the future of enterprise work—by building AI-native digital workers that actually get the job done. We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that. JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option. We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place. Headquartered in Los Altos, CA. Backed by SAIGroup. About SAIGroup : SAIGroup a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one. Learn more about JazzX AI:Website: https://jazzx.aiLinkedIn: https://www.linkedin.com/company/jazzx-ai Learn more about SAIGroup:Website: https://saigroup.ai Role Overview We are looking for a QA Lead who can architect the overall quality strategy for JazzX AI’s platforms and AI-powered products. This role requires a blend of traditional QA expertise, AI/ML awareness, and strong leadership capabilities. You will lead the quality roadmap for agent workflows, LLM outputs, APIs, and cloud services while managing a high-performing QA team. Key Responsibilities Quality Strategy & Leadership Build and own JazzX AI’s end-to-end QA strategy across AI copilots, workflows, and enterprise deployments. Lead, mentor, and scale a team of QA engineers and automation specialists. Partner closely with Product, ML Engineering, and Platform Engineering to embed quality in early design phases. Define and enforce quality gates and release-readiness standards. AI/LLM-Specific Quality Assurance Develop evaluation systems for LLM accuracy, hallucination detection, factuality, safety, and bias mitigation. Design scalable tests for agent reasoning, tool-use correctness, and multi-step workflow validation. Create synthetic datasets and scenario-based tests for edge-case prediction and regression testing. Validate model performance across fine-tuning, RAG, knowledge-grounding, and inference scenarios. Automation Engineering Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc. Ensure seamless integration of automated suites into CI/CD pipelines (GitHub Actions/GitLab/Jenkins). Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on AWS/GCP. Performance Testing Load Testing, Stress Testing, Spike Testing, Endurance/Soak Testing using industry-standard tools like JMeter, LoadRunner, Gatling, k6, or Locust. Release, Monitoring & Reliability Own the release sign-off process for all AI software components and platform features. Conduct RCA, maintain issues of dashboards, and drive continuous improvement in QA lifecycle. Collaborate with DevOps/ML Ops to monitor model drift, performance anomalies, and post-production behaviors. Documentation & Communication Prepare detailed QA documents: strategies, test plans, evaluation reports, and execution metrics. Provide clear communication of risks, quality insights, and impact analysis to leadership. Required Qualifications 10+ years of experience in Software QA, with 2+ years in a lead. Strong hands-on experience with test automation frameworks and scripting (Python/Java/JavaScript). Experienced in working with microservice-based architecture Working knowledge of AI/ML systems, including datasets, model evaluation, vector stores, RAG, and LLM operations. Architect and manage automation frameworks using Python/Java/JS, Playwright, Selenium, PyTest, Postman, etc. Automated API, microservices, and backend testing for JazzX AI’s cloud architecture running on Azure /AWS. Experience testing distributed cloud systems, APIs, and high-performance backend services. Strong analytical and problem-solving skills with the ability to drive organization-wide quality initiatives. Preferred Skills Experience testing LLMs, RAG pipelines, or autonomous AI agents. Familiarity with AI observability tools, logging/monitoring stacks (ELK, Prometheus, Datadog). Exposure security testing, performance/load testing, and compliance (SOC2, GDPR). Ability to operate in a fast-paced, zero-to-one startup environment. Why Join JazzX AI - What draws people to JazzX AI is the opportunity to build something truly foundational. We are at the beginning of a new era — one where enterprise systems will no longer be static tools, but dynamic collaborators that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the AGI era. JazzX AI brings together vision, deep technology, and purpose. This is not about experimenting with AI features; it’s about turning the promise of AGI into practical, auditable, and human-aligned systems that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments. If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact.