Job Description
Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.
Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.
Job Description
REPORTING TO/DEPARTMENT:
Reports to President & General Manager, Asia Pacific
ESSENTIAL DUTIES AND RESPONSIBILITIES:
HR & Office Admin. Support
Organize, consolidate presentation materials and host Monthly Meetings, prepare meeting minutes
Maintain Staff Leave Record
Name Card Printing
Replenish office supplies including but not limited to distilled water, pantry sundries, stationery, and other office supplies.
Liaise with 3rd party service providers for contract renewals with regard to office related matters
Maintain the Hong Kong office in good and tidy condition
Marketing Event Support
Plan and coordinate meetings (APAC Kickoff meetings, Users’ Meetings in HK, Liver Roundtable Meetings, Distributors’ Technical Meetings, etc.) with the customers and partners
IT Support
Order IT goods (PC, hardware and software license, etc.)
Maintain PC inventory
Sales Operation Support
Maintain SFDC record
Prepare legal document (authorization letters, etc.) for distributors
Prepare Distributor Agreement and Due Diligence check
Maintain Service Agreement Tracker Report
Upload various agreements in DocuSign
Support Director Service and Operation to prepare Full Parts Warranty and Alliance Service Contract
Prepare Precision Loan agreement and training quotation
Prepare end of comprehensive support (EoCS) letter
Customer Support
Manage the engineer radiation badge and arrange radiation checkup examination when required by the Authority
Support distributor online tools access (Go Accuray, Accuray University, FTP Sync, and their login issue to Director Service and Operartion
Liaise with Training Department for distributors’ Field Service Engineer Service training; and arrange training for distributors and hospital Physics/Application’s customers
Prepare training certificates, assist training enrollment for distributors, verify CBQ qualification and related stuff… etc ; manage the training sign-in sheet
Support Quality Engineer and Technical Support Manager to arrange/negotiate calibration of service tools
Prepare Precision Demo agreement and inventory management
Work on special projects (office leasing and office renovation projects) as needed.
REQUIRED QUALIFICATIONS:
Preferred or Desired:
• Bachelor’s degree or equivalent.
Required:
5-7 years’ Sales Administrative support in a fast paced environment.
Advanced MS Office capabilities (Outlook, PowerPoint and Excel).
Able to work audio /video conferencing systems.
Ability to manage multiple calendars.
Willingness to go beyond what is expected, able to help different departments if asked.
Self-motivated, innovative, able to accomplish tasks with minimal direction and supervision. Must be able to operate effectively with minimal direction.
Ability to multi-task and prioritization in a fast-paced environment with close attention to detail, accuracy and timeliness.
Ability to prioritize work load, projects.
Can do attitude, no task is too small.
Able to get along with everyone, team player.
Excels in fast pace environment.
Works well under pressure.
We offer five-day work with attractive benefits package to the right candidates. Please send your resume with current and expected salary details and a cover letter quoting the job reference to jobs-asia@accuray.com
All information received will be kept strictly confidential and used for recruitment purposes only.
To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.
EEO Statement
At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.