Scholar Engagement Associate

About the role The Chime Scholars Foundation (CSF) is looking for a mission-driven, detail-oriented team player to join us as a Scholar Community Coordinator. This role sits at the intersection of community building and scholarship operations—you'll help cultivate a supportive, high-touch experience for our growing community of Chime Scholars while keeping the engine of our renewal scholarship cycle running smoothly. You'll be a go-to resource for current scholars, helping them stay connected, engaged, and on track for renewal. Many of our scholars are the first in their families to pursue higher education, and this role plays a critical part in making sure they feel seen, supported, and set up for success year after year. The base salary offered for this role and level of experience will begin at $86,000.00 and up to $119,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Community & Scholar Engagement Serve as a primary point of contact for current scholars—building trust through consistent, thoughtful outreach (email, SMS, surveys) Help coordinate logistics for scholar events (virtual and in-person), including registration, reminders, and post-event follow-up Maintain and moderate the CSF LinkedIn group—fostering peer connection, celebrating scholar wins, and encouraging participation Support Chime employee-focused CSF events and volunteer activations Be a champion for students—offering encouragement and proactively identifying opportunities to improve the scholar experience Renewal Scholarship Operations Support the end-to-end renewal scholarship cycle, including application setup, scholar notifications, and deadline tracking Help verify renewal eligibility by reviewing applications, transcripts, and enrollment documentation Respond to scholar questions related to the renewal process with empathy, clarity, and speed Maintain accurate scholar data in Salesforce—tracking participation, renewal status, and key milestones Assist with internal documentation and process improvements to make renewal cycles more efficient and student-friendly each year Cross-Functional Support Collaborate with the CSF Operations and Content teams to collect scholar feedback and surface stories for CSF use internally and externally Support special projects as assigned by the Scholar Success Manager and VP, Chime Scholars Foundation To thrive in this role, you have You're excited about higher education and the role it plays in economic mobility You're a natural relationship-builder who leads with empathy and follow-through You love creating order out of complexity and are energized by making systems better You have incredible attention to detail and thrive when juggling multiple priorities You're tech-savvy with tools like Google Workspace, Salesforce, and Zoom You're calm under pressure and enjoy solving logistical puzzles behind the scenes You're committed to equity and understand the importance of reducing barriers for students You're a self-starter who takes initiative, asks thoughtful questions, and is always looking for ways to push the team toward greater efficiency without compromising program integrity Bonus: You've received a scholarship or been part of a program like CSF—you understand firsthand the power of support and visibility Requirements Bachelor's Degree 1–2 years of experience in community engagement, program coordination, scholarship administration, or a related field Experience with Google Suite CRM experience—preferably Salesforce Strong written and verbal communication skills Chime Scholar (preferred) Desire to build relationships both internally and externally #LI-MM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute 💰 Competitive salary based on experience ✨ 401k match plus great medical, dental, vision, life, and disability benefits 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.