Senior Corporate Counsel

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization, About the Job: PagerDuty is seeking an experienced attorney with a strong privacy, data protection, and marketing/advertising background to join our Legal team. The ideal candidate has shown the ability to build deep expertise in privacy, marketing, and advertising law, and to effectively build trusted relationships with internal stakeholders. This person is also a highly motivated team player who loves to learn and is excited to make an immediate impact to the company’s values and growth, with the ability to think ahead, see around corners, and help prepare for the privacy landscape of the future. This role is expected to come into the San Francisco office 2 days per week as part of PagerDuty’s hybrid work model, so you can thrive in your new role and fully embrace being a Dutonian! What You’ll Do: Scale, and mature PagerDuty’s global privacy program, including planning and implementing self-help resources, training, tools and systems. Support revenue objectives by collaborating with our Commercial Legal and Deal Desk teams to provide clear and concise counsel on privacy issues for customer deals, including DPAs and questionnaires. Support PagerDuty’s marketing initiatives by providing practical legal advice on a wide range of marketing and advertising legal issues, including issues that have a privacy overlap. Learn and understand PagerDuty’s business and technical operations and develop solutions to legal issues that take the above into account. Collaborate across the company (including partnership with Product Counsel, Procurement Counsel, Security Managers, Engineers, Product Managers, and IT managers) to support a variety of privacy matters and initiatives; such as data mapping, privacy by design, impact assessments, vendor data protection, privacy notices and policies, subject access requests, and incident response. Maintain awareness of the privacy and marketing/advertising legal landscape as PagerDuty’s subject matter expert, collaborating with outside counsel as needed on complex, higher-risk matters. Monitor and analyze emerging privacy, data protection, marketing, and advertising laws, regulations, enforcement activity, trends and industry best practices. Collaborate to develop PagerDuty’s public policy position in privacy, data protection, marketing and advertising. Advise on likely trends and best practices to prepare for the future. Support non-privacy projects based on business priorities as a legal generalist, learning new areas of law as needed. Projects may include non-privacy product counseling areas, dispute resolution, or IP matters. Basic Qualifications: A law degree and active membership in at least one U.S. state bar in good standing. Authorization to practice law in the state where you will be based, or eligibility to become authorized (e.g., eligible to register for an in-house counsel status in a state that offers such status). 6+ years of applicable legal experience at a leading law firm, in-house legal department, or governmental agency. 3+ years of hands-on privacy experience. Preferred Qualifications: Deep experience in privacy, including experience in GDPR, CCPA, CIPA and, ideally, other privacy frameworks as well. Solid experience advising on marketing and advertising legal issues, including reviewing marketing claims, adtech implementation, marketing consents, and contest rules. Passionate about issues that lie at the intersection of law and technology, including understanding the technical details. Experience in litigation, M&A deals, regulatory inquiries, product counseling, or IP. Successful ability to investigate, analyze, and solve complex legal issues, and develop practical risk mitigation options. Demonstrated ability to concisely, accurately, and clearly explain legal considerations with context to a wide range of audiences, both orally and in writing, including translating between legal frameworks and technical details. History of building collaborative relationships and catalyzing others. Ability to envision and lead complex projects to successful completion, and to manage multiple projects at once, ensuring focus on the highest priority needs. Proven track record of identifying the most important issues, explaining why they matter, and developing practical solutions. Demonstrated ability to act on the best information available and manage uncertainty, including in areas of newly emerging and evolving laws. Desire to learn, a strong work ethic, a high level of integrity, and dedication to providing top-notch legal counsel. Team player-mindset with a positive attitude, a love of solving problems, and a passion for delighting customers and earning their trust. The base salary range for this position is 164,000 - 276,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site and @pagerduty on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.