Senior Global Leave of Absence & Wellness Specialist

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. At 1Password, we put people first, and that starts with taking care of our own. As a Leave of Absence & Wellness Specialist on the Total Rewards team, reporting into the Senior Manager, Global Benefits, you'll play a critical role in supporting employees through some of the most significant moments of their lives, whether that's navigating a medical leave, welcoming a new family member, or working through a personal challenge that requires a workplace accommodation. This is a global, individual contributor role, with broad scope and meaningful program ownership. You'll administer leave programs across all regions where 1Password operates, drive employee wellness initiatives that reflect our commitment to the whole person, and collaborate closely with our HR Business Partners, Legal, Payroll, and People Ops teams. You'll be joining a team with a strong foundation, with the autonomy and mandate to improve, scale, and evolve what exists. How we’re using AI today On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most. This is a remote opportunity within Canada and the US. What we're looking for: - 3–5 years of experience in Leave of Absence administration, workplace accommodations, and global wellness programs - Experience navigating US and Canada leave regulations and compliance requirements, including exposure to federal, state, and provincial entitlements. - Experience administering workplace accommodations under Canadian and US frameworks, including the Canadian Human Rights Act, ADA, and provincial human rights legislation, with familiarity in equivalent frameworks across other regions - Demonstrated ability to manage sensitive employee situations with empathy, discretion, and sound judgment - Strong organizational skills with the ability to manage a high volume of cases simultaneously without losing attention to detail - Comfortable operating in ambiguity and building structure where processes are still maturing - Clear and compassionate communicator, able to translate complex policy and compliance requirements into plain language for employees and managers - Experience partnering cross-functionally with HR Business Partners, Legal, Payroll, and Benefits to ensure seamless employee experiences - Experience designing and administering global wellness programs, including vendor management, employee engagement initiatives, and program measurement Bonus points for: - Familiarity with UK leave entitlements, including statutory maternity, paternity, shared parental, and sick leave frameworks - Experience supporting or contributing to the transition of LOA administration from a third-party vendor to an in-house model, including familiarity with the processes, documentation, SOPs, and systems involved. - Experience working with insurer case management processes, including familiarity with cost containment strategies related to disability programs and their impact at renewal - Experience supporting a global, remote-first workforce across the US, Canada, and EMEA - Experience with HRIS platforms and leave management systems (e.g., UKG, Sparrow) - A background that spans both LOA administration and broader benefits or people operations - Bilingual in French and English, with the ability to support French-speaking employees across Canada What you can expect: Leave & Accommodation Administration - Own end-to-end administration of leave of absence programs globally, including medical, parental, disability, bereavement, and other statutory or company leaves, ensuring consistent, compliant, and compassionate case management - Serve as the primary point of contact for employees and managers navigating leaves, providing timely guidance and maintaining confidentiality throughout - Manage the workplace accommodations process, partnering with HR Business Partners and Legal to assess requests, facilitate the interactive process, and implement solutions - Monitor regulatory changes affecting leave entitlements globally and ensure 1Password's programs and policies remain compliant and competitive - Partner with Payroll, Benefits, and HR Ops to ensure leave pay calculations, benefit continuations, and system updates are handled accurately and on time - Identify gaps in existing leave and accommodations infrastructure and proactively build scalable processes, documentation, and tooling to close them Wellness Administration - Design, coordinate, and execute employee wellness programs and initiatives that support physical, mental, and financial wellbeing across a global, remote-first workforce - Manage wellness vendor relationships, ensuring programs are effective, utilized, and aligned to employee needs - Identify opportunities to evolve wellness offerings as the company scales Team & Structure - This is an individual contributor role & have meaningful ownership and autonomy over your programs - Collaborate cross-functionally with Legal, Payroll, Benefits, and HR Ops, serving as a trusted resource for People Business Partners and managers navigating leave events and accommodation requests Data & Analytics - Support the development of a leave, accommodations, and wellness reporting framework, tracking key metrics such as utilization rates, return-to-work trends, and cost drivers - Translate leave data into clear, accessible summaries for People leadership that connect program activity to broader workforce trends - Own and maintain a regular reporting cadence (monthly, quarterly, annual) for People leadership leveraging established templates and frameworks. - Comfortable working with data, including spreadsheets and pivot tables, to track leave trends and report on program activity USA-based roles only: The annual base salary for this role is between $94,000 USD and $132,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $88,000 CAD and $123,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.