Senior Manager Intelligent Automation

About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP. Job Description The Senior Manager, Business Analyst partners with stakeholders to understand business needs, identify improvement opportunities, and support transformation initiatives through process optimization, automation, and digital capabilities. The role requires good process discovery, transformation consulting, stakeholder management, GenAI use case development, and execution discipline. They will lead completion of cost-benefit analysis and support design of future state. Key Responsibilities Business Discovery, Client Management & Stakeholder Consulting Partner with business leaders, clients, and cross-functional stakeholders to understand strategic priorities, business challenges, operational pain points, and growth opportunities. Build trusted relationships across teams, facilitate discovery discussions, and proactively identify opportunities to improve business performance, customer experience, and operational effectiveness through process improvements, automation, and digital capabilities. Process Analysis & Opportunity Identification Lead current-state assessments through stakeholder interviews, workshops, process walkthroughs, data analysis, and journey mapping to identify inefficiencies, control gaps, risks, and root causes. Evaluate and prioritize AI based improvement opportunities, develop problem statements, and recommend transformation initiatives based on business value, feasibility, strategic alignment, and expected outcomes. Automation & Digital Capability Assessment Assess business processes and operational workflows to identify opportunities where AI based automation, digital tools, analytics, and emerging technologies can improve efficiency, scalability, quality, and user experience. Partner with business and technology teams to evaluate solution options, define requirements, assess impacts, and support future-state process and capability design. Business Case Development & Benefit Realization Develop business cases, value assessments, success metrics, and outcome measurement frameworks to support investment decisions and transformation initiatives. Establish benefit realization plans, monitor performance against objectives, and provide leadership with actionable insights on business impact, adoption, operational improvements, and value delivery. Stay current on GenAI trends, responsible AI, data privacy, model risk, information security, compliance, and governance expectations. Contribute reusable frameworks and playbooks. Facilitate alignment across business, operations, and technology teams while promoting best practices, continuous improvement, and sustainable business outcomes. Required Qualifications Bachelor's degree / Master's Degree with 10 - 15 years of total experience Extensive Experience in Gen AI:   A deep understanding of Gen AI processes and operations is crucial. Practical exposure to GenAI use cases such as knowledge assistants, document summarization, research assistants, workflow copilots, content generation, insight extraction, or decision support. Intelligent Automation Knowledge:  Familiarity with Intelligent Automation and its application in asset management, process mining, AI-enabled decisioning, and low-code/no-code automation. Awareness of responsible AI, data privacy, model limitations, prompt design, human-in-the-loop controls, and AI governance. Documentation and Template Creation:   Strong skills in creating comprehensive documentation and templates. Process Simplification:   Ability to simplify complex processes and communicate them effectively. Collaboration and Communication:   Excellent collaboration and communication skills to work with cross-functional teams. Continuous Improvement:   Aptitude for identifying opportunities for process improvements and implementing changes. Industry Trends Awareness:   Staying updated with industry trends and incorporating best practices into asset management processes. In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Data Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.