Senior Manager, Workplace Experience

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in! At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun. Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. Read our blog to learn more. About the role... Are you an experienced leader who builds inspiring, high-performing workplaces? Do you excel at elevating employee experience at scale and driving innovation across multiple sites? Duolingo is seeking a Senior Workplace Manager to own strategy and operations for our Pittsburgh headquarters and build an environment that reflects our culture, strengthens community, and supports our people as we grow. :brain: You will... Own and evolve the workplace operations strategy for our Pittsburgh HQ (~500 employees), ensuring our spaces, services, and experiences align with business needs and Duolingo values. Lead and develop a high-performing team—including vendor(s), contractors, and internal staff—to deliver consistently exceptional service (e.g., Pittsburgh’s F&B program). Manage large-scale programs and budgets, balancing operational excellence with innovation, efficiency, and long-term scalability. Oversee complex projects, such as co-leading the Pittsburgh Under One Roof initiative and contributing to cross-site standards and programs in partnership with ESC peers. Act as a thought leader in workplace experience, continuously identifying trends and standard processes to enhance hospitality, sustainability, operational efficiency, and employee engagement. Represent the Pittsburgh site in company-wide planning, including strategic roadmap discussions, space forecasting, and business continuity initiatives. Cultivate strong cross-functional partnerships with IT/AV, People, Finance, and other stakeholders to ensure operational alignment and flawless workplace execution. Champion a culture of hospitality and inclusion, ensuring every employee and guest feels encouraged, supported, and connected to our mission. :check: You have... 7–10 years of experience in workplace, facilities, or hospitality management, including team leadership and management of multi-vendor programs. Demonstrated success in strategic planning, budget ownership, and cross-functional influence. Exceptional communication and stakeholder leadership skills, with the ability to advocate for workplace initiatives across levels and functions. A data-driven outlook, using metrics to identify improvements, inform decisions, and justify investments. The ability to thrive in a fast-moving, high-growth environment with evolving needs. A bachelor’s degree or equivalent experience. Ability to work full-time onsite at our Pittsburgh HQ. :star: Exceptional candidates will have... Experience leading regional or multi-site workplace operations. Background in workplace strategy, space planning, or change management. A track record of designing programs that improve employee engagement and strengthen organizational culture. A deep passion for Duolingo’s mission, with curiosity for language, learning, and human connection. We post a multi-level salary range for all of our roles. This is not inclusive of the rest of our awesome portfolio that includes equity compensation and world-class benefits. Our salary ranges are the same for all US locations. Your recruiter can share more details about the range for a specific level during the hiring process. The actual salary within the range is determined by many factors including but not limited to, skills, experience, education, and internal equity. Salary Range: $130,900—$177,100 USD Take a peek at how we care for our employees' holistic well-being with our benefits here. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com. Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice. Sign up for job alerts here.