Senior Product Designer

About Norm Ai Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust. Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise. We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO). Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams. AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity. This Role We’re at a pivotal moment: our AI is powerful, but now we need to make it intuitive, trustworthy, and indispensable to a wider audience. As a Staff Product Designer, reporting directly to the Head of Product you'll architect the bridge between these worlds, transforming complex AI capabilities into intuitive, trustworthy experiences that define the future of enterprise software. You'll take ownership of our product's design landscape, leading the creation of AI-driven interfaces that don't just meet user needs—they anticipate them. This role transcends traditional UI/UX, challenging you to pioneer new interaction models that balance automation with human agency, making complex workflows feel effortless while maintaining the depth and power our enterprise users demand. Core Responsibilities - Spearhead the product design cycle for new features and products, from initial research through prototyping, interaction design, and usability testing - Define and implement groundbreaking AI UX patterns that set new standards for human-AI interaction - Develop and evolve scalable design systems that ensure consistency across products while enabling rapid innovation - Partner with AI engineering, software engineering, legal engineering, customer success, and leadership to embed design thinking into our product development DNA - Lead user research initiatives to deeply understand customer workflows and translate insights into actionable design decisions - Champion a user-first mindset while balancing business objectives and technical constraints - Establish design processes that thrive within our engineering-driven culture Skills & Experience - Core - 7+ years of product design experience, ideally with significant focus on enterprise SaaS and B2B products - Proven track record of designing AI-driven experiences or deep knowledge of AI interaction models - Strong portfolio showcasing enterprise software design work, including complex workflows and data visualization - Mastery of design and prototyping tools, particularly FigmaDeep understanding of UX principles, information architecture, and interaction design - Experience building and evolving design systems in fast-paced environments - Excellence in visual design, including typography, color theory, and layout - Outstanding communication skills with the ability to advocate for and articulate design decisions - Bachelor's Degree in Product Design, HCI, Interaction Design, or related field Skills & Experience - Pluses - Experience designing for highly regulated industries (finance, healthcare, enterprise IT) - Background in service design and enterprise-level workflow optimization - Proficiency with analytics tools for tracking user behavior and measuring design impact - Experience leading design teams or mentoring other designers What Success Looks Like - 30 Days - Immerse yourself in our product ecosystem, AI models, and compliance workflows - Build strong relationships with engineering, product, and leadership teams - Conduct a comprehensive design audit, identifying immediate opportunities for improvement What Success Looks Like - 60 Days - Design and implement significant usability improvements to core AI-powered workflows - Establish user research frameworks and gather actionable feedback - Begin contributing to product strategy and roadmap discussions What Success Looks Like - 90 Days - Launch your first major design initiative that measurably improves user experience - Establish design processes that align with our engineering workflow - Present a strategic vision for evolving our design system Comp and Benefits $160,000-210,000 a year plus equity. The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant. We embrace a flexible hybrid model, typically in-office 3–4 days per week. If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you. To learn more about Norm Ai, visit our website https://www.norm.ai.