Senior Programmatic Technical Account Manager

SoundCloud empowers artists, tastemakers and fans to connect and share through music. Founded in 2007, SoundCloud is a creator-first platform helping artists build and grow their careers by providing them with the most advanced tools, services, and resources. With over 4x the music catalog of every other major streaming platform, spanning 40+ million artists across 190+ countries, SoundCloud is where emerging artists find their sound, hidden gems are discovered, and music culture is shaped in real time. SoundCloud is seeking a Senior Programmatic Technical Account Manager to support the scaling and operationalization of our global programmatic advertising business. This role will partner closely with Revenue Operations, Engineering, Product, Accounting, and external advertising partners to support programmatic monetization capabilities across global display, video, and primarily audio advertising formats. The ideal candidate brings hands-on experience across programmatic integrations, troubleshooting, demand partner management, and yield optimization. Key Responsibilities: Manage and support relationships with programmatic advertising partners, exchanges, platforms, data providers (e.g., LiveRamp, Permutive), and demand sources Lead the integration, implementation, and operationalization of programmatic advertising technologies, demand sources, and partner solutions Develop scalable documentation, playbooks, training materials, and operational resources to support partner onboarding, integrations, and ongoing programmatic operations Troubleshoot and resolve technical programmatic delivery, reporting, monetization, and integration issues across internal systems and external partners, inclusive of Google Ad Manager (GAM) Establish and maintain scalable operational processes, technical documentation, and programmatic best practices Enable ongoing optimization and scalability of programmatic advertising workflows across display, video, and audio advertising formats Support pricing strategy, yield management, inventory optimization, and broader programmatic monetization efforts Analyze programmatic performance trends and identify opportunities to improve operational efficiency, revenue performance, and partner outcomes Partner cross-functionally with Sales Strategy, Engineering, Product, Data, Accounting, and Ad Operations teams to support programmatic operations, partner integrations, and monetization initiatives Monitor industry trends, emerging technologies, and programmatic best practices while providing recommendations to improve monetization performance, operational effectiveness, and advertising capabilities Experience and Background: 5–8+ years of experience in programmatic advertising, ad operations, technical account management, monetization operations, or related digital advertising roles Strong understanding of programmatic advertising ecosystems, including bidding environments, exchanges, ad serving technologies, demand platforms, and monetization workflows Hands-on experience supporting programmatic integrations, implementation, troubleshooting, and operational scaling across advertising technologies and partner platforms, including Google Ad Manager (GAM) Strong analytical and troubleshooting skills, including experience using SQL, reporting tools, and data analysis workflows to investigate programmatic performance, resolve monetization issues, and support business reporting Experience partnering cross-functionally with Engineering, Product, Revenue Operations, and external partners, with exposure to pricing strategy, yield management, inventory optimization, or monetization analytics preferred The salary range for this role is $110,000 - $120,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below! About us: We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London) We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities Benefits: Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources Robust 401k program Employee Equity Plan Generous professional development allowance Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit! Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children Various snacks, goodies, and 2 free lunches weekly when at the office Diversity, Equity and Inclusion at SoundCloud SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.