Senior Quality Engineer

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE As a Senior Software Engineer (Quality), you will play a pivotal role in driving a culture of quality throughout the organization. This is not just about testing, it is about owning quality from the start. If you are passionate about breaking products to make them better and delivering software that users can trust and love, we would love to have you on board. WHAT YOU’LL DO - Break the Product: Push the product to its limits, uncovering bugs, edge cases, and usability gaps. - Manual Testing: Dive deep into hands-on testing to validate functionality, reliability, and user experience. - Automation Development: Design, implement, and maintain automated testing frameworks for end-to-end testing. - Shift-Left Testing: Collaborate with developers to embed quality practices early in the development lifecycle, catching issues before they surface. - Refine Requirements: Work closely with product managers to define and refine quality requirements, ensuring a seamless and intuitive user experience. - Optimize Pipelines: Enhance CI/CD pipelines with comprehensive and reliable automated testing solutions. - Mentor and Guide: Foster a culture of curiosity, quality, and continuous improvement by mentoring team members and sharing best practices. WHAT YOU’LL BRING - Experience: 5+ years in quality assurance or software development with a strong focus on both manual and automated testing. - 5+ years in software development and test automation - Technical Expertise: Proficiency in JavaScript and experience with test automation tools like Cypress, Selenium, Playwright, or similar frameworks. - Critical Thinking: A creative and methodical approach to uncovering bugs and ensuring quality. - Shift-Left Mindset: Proven ability to integrate testing strategies early in the development process. - Collaboration: Strong communication and teamwork skills to partner effectively with developers, product managers, and stakeholders. - Ownership: A proactive approach to taking responsibility for product quality and driving improvements across teams. - Customer Focus: A dedication to delivering exceptional user experiences. BONUS POINTS IF... - Experience testing AI/ML-based products. - Knowledge of performance and load testing tools and methodologies. - Hands-on experience with API testing tools and CI/CD systems like GitHub Actions or Jenkins. Must be willing to work from our SF office at least 3x per week This position requires a commitment to a hybrid work model, with the expectation of coming into the office a minimum of (3) three times per week. Relocation assistance is available for candidates willing to move to San Francisco. Must be willing to travel up to 10% Abridge typically hosts a three-day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that allow the team to connect in person. We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.