Senior Technical Program Manager - NPI

Alarm.com is seeking a dynamic and hands-on Senior Launch Technical Program Manager (Sr. L-TPM) to join our team. In this role, you will lead the program management function for video surveillance cameras. You will plan and execute the full project lifecycle for complex IoT hardware programs aimed at delivering our next-generation products. As a hands-on leader, you will manage cross-functional engineering teams to ensure successful and timely completion of projects. You will be actively engaged in day-to-day project tasks, taking ownership of project delivery while providing hands-on leadership, establishing best practices, and offering guidance to cross-functional teams to ensure all portfolio milestones are successfully accomplished on schedule. Key Responsibilities Manage and Coach: Focus on people management by acting not only as a leader but also as a mentor and coach, ensuring team members' professional growth, providing regular feedback, and fostering a productive working environment. Hands-On Leadership: Actively participate in project tasks and manage members of the project engineering team to ensure high performance and professional growth. Lead Cross-Functional Teams: Drive end-to-end program delivery by guiding diverse teams across hardware, firmware, software, manufacturing, and product domains. Program Scheduling: Develop, own, and manage the master program schedules to ensure alignment with project goals and timelines. Status Reporting: Communicate progress updates to leadership, product, and engineering management regarding timelines and deliverables. Escalation and Unblocking: Address and escalate issues to team leads and leadership to unblock and resolve obstacles promptly. Dependency Management: Oversee internal and external cross-team dependencies to ensure all teams are aligned and prepared to deliver. Technical Decision-Making: Facilitate consensus on technical decisions across multidisciplinary teams. Resource Negotiation: Negotiate resources across teams and programs to ensure appropriate resourcing for different phases of the program. Risk Mitigation: Identify and mitigate issues and risks at the program level as early as possible. Team Collaboration: Foster effective teamwork, communication, collaboration, and commitment across multiple groups with competing priorities. Process Improvement: Continuously improve the development process based on experiences and observations within the organization. Communication Skills: Exhibit excellent written and oral communication skills, proven problem-solving abilities, and strong organizational skills. Other duties as assigned Qualifications Bachelor’s degree in Engineering, Computer Science, or a related field or equivalent experience 8+ years in electronic product development 8+ years of engineering and manufacturing coordination experience supporting new product introduction (NPI) 5+ years of hardware program management / project management experience Strong ability to push through ambiguity and drive decision-making to keep programs on track. Proven experience in managing high performing technical teams Proven experience in managing large, complex projects and breaking them down into manageable pieces. Demonstrated ability to anticipate risks, understand them, and make the right tradeoffs. Exceptional communication and collaboration skills, with experience working with global, cross-functional teams. A track record of improving development processes and driving effective teamwork. Hands-on leadership experience, with the ability to mentor and guide team members effectively. Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. WHY WORK FOR ALARM.COM? Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers. Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team! Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events. Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week. COMPANY INFO Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com. COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations, even after we have made our employment decision. Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com. The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package. Base Salary Range $180,000—$200,000 USD