Services Principal Consultant

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Job Title: Services Principal Consultant Location: Calgary / Houston Employment Type: Full-time – Hybrid (2-3 days onsite) Key Responsibilities Serve as the technical lead on assigned projects, providing guidance, mentorship, and technical direction to project team members. Take ownership of the technical delivery of projects, ensuring solutions meet customer requirements, quality standards, and business objectives. Collaborate with customers' Engineering and Operations teams to gather, analyze, and validate business and technical requirements. Conduct requirements analysis and translate customer needs, specifications, and requests into effective technical solutions. Prepare and maintain project documentation, including User Requirements Document. Review and validate internal and external technical specifications to ensure completeness, accuracy, and feasibility. Develop cost estimates and support the management of project budgets, schedules, and resource requirements. Oversee project testing activities, ensuring solutions are thoroughly validated and meet functional and performance requirements. Ensure all project deliverables are completed on time, within budget, and in accordance with company standards, processes, and quality requirements. Identify project risks, develop mitigation plans, and communicate project status, issues, and recommendations to stakeholders. Troubleshoot and resolve technical challenges by applying established methodologies and innovative problem-solving approaches when required. Document recurring issues, lessons learned, and proven solutions to support continuous improvement and knowledge sharing. Build effective working relationships with internal stakeholders, cross-functional teams, customers, and external partners. Communicate project requirements, technical information, and critical updates effectively across departments to ensure successful project execution. Recommend alternative technical approaches and solutions that optimize project outcomes and enhance customer satisfaction. Stay informed of industry best practices and emerging technologies relevant to project execution and customer needs. Travel to customer sites as required (approximately 50%) to support project delivery, stakeholder engagement, and implementation activities. Required skills: 10+ years of experience in SCADA systems, industrial controls, and automation environments. Strong understanding of network architectures, including TCP/IP and UDP, and industrial communication protocols such as OPC UA, MQTT, DNP3, XMODBUS, BSAP, Mercury, and related technologies. Proficiency in Microsoft SQL Server, including database design, query development, reporting, and analytics. Proven leadership experience with the ability to lead technical teams, mentor team members, and drive project execution. Deep knowledge of the Oil & Gas industry, including SCADA systems, hydrocarbon management, contracts, nominations, allocation, metering, and related operational processes. In-depth understanding of AVEVA solutions and their application within customer operational environments. Strong analytical, troubleshooting, and problem-solving skills, with the ability to identify root causes and implement effective solutions. Demonstrated ability to manage customer expectations while aligning solutions with product capabilities and business requirements. Excellent organizational skills with the ability to manage multiple priorities, projects, and deadlines in a fast-paced environment. Self-motivated and adaptable, with the ability to work independently and effectively under minimal supervision. Results-oriented mindset with a strong focus on customer satisfaction and business outcomes. Effective decision-making skills and the ability to perform well under pressure. Excellent verbal and written communication skills, with the ability to engage effectively with customers, stakeholders, and cross-functional teams. Education & Qualifications Bachelor’s degree in Engineering or Computer Science required, with a preference for Electrical Engineering, Software Engineering, or a related technical discipline. Professional Engineer (P.Eng.) designation or registration with a recognized Professional Engineering Association is considered an asset. Project Management certifications such as PMP, CAPM, or equivalent are preferred. Experience managing technology or industrial automation projects within a formal project management framework is considered an asset. Find out more: https://www.aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.  Background checks will be conducted in accordance with local laws and may, subject to those laws,  include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.   Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.