Software Engineer, AI Products

Software Engineer, AI Products AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. In this role, you will solve frictions in medical technology adoption by bringing sales reps the tools and information they need to get innovative devices in physicians’ hands. You will do this by building rich, data-driven agentic interactions that span voice, chat, mobile, and desktop interfaces*.* Team Mission Join AcuityMD's Application Engineering Team, driving the core of our product by empowering VPs, marketers, sales ops, and sales reps. We deliver top-tier solutions for MedTech sales teams to define their markets and identify high-potential opportunities to take their business to the next level. Help us shape the future of MedTech sales strategy and performance with data-driven insights and powerful tools. The Customer Intelligence Team enables MedTech companies to accelerate adoption of cutting-edge medical technology by managing their sales cycles in seamless and context-rich workflows. Help our clients sell more strategically to both current and future users of their tech by embedding market data and AI recommendations into their day-to-day selling motions. We’re partnering with top-10 MedTech companies and are embarking on a journey of rapid feature development to ensure their success. You will be key in delivering impactful, high-quality scalable solutions that make a difference. You'll partner with PMs, Designers, and fellow engineers to build end-to-end agentic experiences across web and mobile. While we focus on delivering great work, we are just as committed to building a fun, collaborative, and supportive team environment – because strong connections help us work even better together! Level up your career while helping us build best-in-class agents to help our users research, develop, market, and sell cutting edge medical technology. Responsibilities Lead the design and implementation of rich, user-facing interactions that blend traditional data-heavy workflow software interfaces with agentic experiences, including chat-, notification, and voice-driven interactions. Partner closely with product managers and designers to shape end-to-end user journeys, from early concepts and prototypes through production-ready experiences. Help us get to the point: translate complex, data-heavy workflows into intuitive interfaces across our web and mobile apps that bring users the precise information and capabilities they need at the time they need them. Build and iterate on UI and underlying software architectures that support dynamic, stateful interactions with AI-powered systems, while remaining robust, debuggable, and maintainable. Build across the stack, and collaborate with other engineers to integrate agentic capabilities into real product surfaces, ensuring tight feedback loops between user intent, system behavior, and UI. Up-level the organization’s ability to quickly experiment and bring high-impact interactions to users: help designers lean more into building, and engineers lean more into designing. Help design and build a system that gives everyone at AcuityMD the ability to improve our AI products. Own the lifecycle of user-facing features—from prototyping and usability testing through launch, monitoring, and iteration—always grounded in real user needs. Stay current on emerging patterns in human–computer interaction, AI-driven UX, and modern front-end development, and bring those ideas thoughtfully into production. Your Profile 7+ years of professional experience building production software You have deep experience building and shipping polished, user-facing software products, with a strong emphasis on interaction design, usability, and product quality. You are comfortable working at the intersection of engineering and design, and have collaborated closely with designers—or leaned into design work yourself—to shape user experiences. You have strong client-side engineering skills and have worked extensively building excellent web and/or mobile experiences. You’re excited about agentic workflows and AI voice interactions, and have experimented with building them at work or independently. You think in systems and workflows, not just screens, and enjoy designing interactions that evolve over time rather than static interfaces. You communicate clearly and collaborate effectively with designers, product managers, and engineers to align on intent, tradeoffs, and execution. You love working on a collaborative, low-ego team to create products that change the way people work. You hold a high bar for craft, clarity, and reliability of those products. You have a BA/BS or MA/MS in Computer Science, Human–Computer Interaction, Design Engineering, or a related field—or equivalent practical experience. Nice to Haves Familiarity across our stack is a plus. Our stack is primarily Typescript and Python, running on GCP with a PostgreSQL database. We also use Golang, React, Hasura, Elasticsearch, GraphQL, Arrow Flight, Git, Docker, Kubernetes, and Braintrust. You’ve built agentic workflows end-to-end and shipped them to real users. You’ve experimented with multiple LLM harnesses like Langchain, AI SDK, Mastra, Swarm, AgentKit, CrewAI, etc., and have developed preferences and intuitions around them A tour of duty as a designer between engineering roles is a huge plus. You’ve earned real battle scars from wrangling agents that went very, very off course. You’ve published public-facing tools, code, or writing that explores the ever-changing limits of LLM capabilities. You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base Salary Range: $175,000-$215,000 We Offer: Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health). Learning Budget: Reimbursements for relevant learning and up-skilling opportunities. Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents. Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement. Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings. Parental Leave: 8-16 weeks of fully-paid, flexible parental leave. Who We Are: The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.