Staff Software Engineer - Cloud Infrastructure and DevOps

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.  We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.  Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: Job Summary Our team ensures seamless operation of user-facing services and production/development systems. We manage Venmo's infrastructure including operations, automation, security, compliance, and release engineering, with a focus on Cloud Engineering integrated with SRE and DevOps. On DevOps, we oversee CI/CD infrastructure, develop secure pipelines, implement self-service secret management, create development environments, and establish microservices scaffolding and testing frameworks. System quality is paramount—infrastructure must be automatically delivered, thoroughly tested, and scanned for vulnerabilities. As Staff Engineer, you'll lead major domain initiatives and join the architect group defining the company's technical future. You'll be a hands-on contributor who teaches by example, mentoring engineers and product owners on development best practices using our systems. We have significant decision-making independence with accountability for results. Job Description: Essential Responsibilities: Acts as a project or system leader, coordinating the activities of other engineers on the project or within the system Determines the technical tasks that other engineers will follow Actions result in the achievement of customer, operational, program or service objectives Proactively improves existing structures & processes Exercises judgement in reconciling diverse and competing priorities (time, quality, complexity risk) to identify optimal solutions to problems Notices patterns and condenses repetition into densely meaningful generalized solutions Collaborates with management to set/improve standards for engineering rigor Trusted to represent PayPal, Inc to the outside world via interactions with partners, customers, or industry organizations Expected Qualifications: 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: Our technical stack:   AWS, EKS, Landing Zone, GitHub Actions, AWS CDK(TypeScript), Terraform, Datadog, Bash, Python, Go     As a Staff Engineer, you will:   Contribute and help drive the strategic direction to one or more of our domains, leading initiatives in your area of expertise.   Act as a hands-on contributor writing and reviewing code, while leading by example  Mentor senior and junior engineers  Enjoy a high degree of independence in decision-making while being accountable for results of yourself and your team  Be part of a team dedicated to driving the scalability and reliability of Venmo’s AWS cloud infrastructure  Provide guidance, thought leadership, and mentorship to application teams to build and strengthen their cloud competencies  What You’ll Do    Lead major initiatives end-to-end: internal teams rarely have dedicated project managers You will define the design, identify stakeholders, navigate risks and changes, coordinate colleagues' work, implement solutions, and be accountable for timely and quality project delivery.    Continually raise the bar through assisting fellow engineers in developing and delivering their code more efficiently and securely.   Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.  Coach and mentor engineers on design principles and best practices.   Recognize, validate, and evangelize emerging technologies and architectures that align with business objectives.   Strategically and tactically leading by example, making meaningful contributions to the improvement of engineering teams’ production operations.   Develop and improve tools and automation to manage infrastructure and application configuration as code.   Enhance the quality, reliability, and stability of our infrastructure and operations.      What We’re Looking For    Bachelors and/or master's in computer science or related field of study    10+ years' experience in software development or a related field    5+ years' experience operating distributed applications 24x7x365, as part of a Cloud Engineering, DevOps, and/or SRE team.   2+ years technical leadership experience  Extensive hands-on experience with designing, implementing and supporting infrastructure (AWS experience preferred) to support global-scale services    Deep hands-on experience with IaaS and PaaS solutions from AWS (or similar cloud provider):    Hands-on programming and scripting (Python, TypeScript, Bash, Go)    Hands-on experience with containers & container orchestration: Docker, Kubernetes   Strong communication skills with the ability to understand and explain technical issues to a non-technical audience  Subsidiary: Venmo Travel Percent: 0 - The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: Primary Location | Pay Range: San Jose, California | ($176,500.00 - $262,350.00 Annually) Additional Location(s) | Pay Range: Chicago, Illinois | ($160,500.00 - $238,700.00 Annually)
Austin, Texas | ($160,500.00 - $238,700.00 Annually)
Scottsdale, Arizona | ($152,500.00 - $226,600.00 Annually)
 Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.  For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion  PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. Belonging at PayPal:  Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal. Any general requests for consideration of your skills, please Join our Talent Community. We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.