Job Description
We are hiring a Strategic Account Manager to join our Intellectual Property team at Clarivate. In this role, you will be responsible for leading high-value customer relationships, developing and executing strategic account plans, and ensuring exceptional levels of customer satisfaction. You will oversee day-to-day account activities, driving significant revenue growth, and fostering effective collaboration across teams and departments. Apply today!
About You – Experience, Education, Skills, and Accomplishment
Bachelor’s Degree or equivalent
10+ Years of relevant experience in a sales, account management, or customer success type role
7+ years of B2B sales experience
It would be great if you also had…
Prior experience with Intellectual Property
What will you be doing in this role?
Lead efforts to achieve ambitious sales goals by meeting targets and proactively identifying high-value opportunities for upselling
Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication
Develop and execute comprehensive Account Plans through collaboration with the wider account team
Collaborate effectively with key customers and potential leads, refining and enhancing the established sales cycle and processes
Deeply understand customer needs and present innovative and compelling solutions to their problems
Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale
Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success
Deliver significant long term customer value by solving customer challenges with Clarivate solutions
Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team
Develop high level relationships across the entire account
Build a clear picture of all the ‘white space’ in the customer account by fully understanding the customer’s business and their medium- and long-term plans
Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity
Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.
Hours of Work
This is a field-based sales role requiring regular travel to client sites.
The position operates primarily within standard business hours aligned to the Eastern Time Zone, with flexibility to accommodate travel and collaboration across global time zone.
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At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.