Job Description
Arkose Labs is on a mission to create an online environment where all consumers are protected from spam and abuse. As a Fast Company 2025 Best Workplace for Innovators, we provide a proactive fraud deterrence platform, Arkose Titan, designed to neutralize modern attacks powered by Agentic AI and LLMs. By combining proprietary intelligence with dynamic friction, we undermine attacker ROI to protect global giants like Microsoft, Meta, and Roblox. Headquartered in San Mateo, CA, we maintain a global presence across APAC, Central and South America, and EMEA.
Role Overview
As an Enterprise Account Manager at Arkose Labs, you will drive revenue growth within our most strategic accounts. This role focuses on expanding relationships with Fortune 500 companies protecting themselves from sophisticated fraud and bot attacks. You'll navigate complex, technical sales cycles while partnering cross-functionally to deliver exceptional customer outcomes.
Key Responsibilities
Account Growth & Expansion
Own and execute expansion strategy for assigned enterprise accounts ($500K+ ARR)
Identify and close upsell, cross-sell, and multi-product opportunities
Drive enterprise-wide platform adoption across business units and geographies
Build and execute multi-year strategic account plans targeting 30%+ net revenue retention
Complex Deal Management
Orchestrate sophisticated sales cycles involving multiple stakeholders, business units, and decision makers
Navigate enterprise procurement processes, security reviews, and legal negotiations
Lead commercial discussions including pricing, contract structuring, and ROI justification
Partner with Solutions Engineering, Product, Legal, and Customer Success to advance deals
Executive Relationship Building
Develop C-level relationships with CISOs, fraud leaders, and business unit executives
Understand customer strategic initiatives and business priorities
Position Arkose as a strategic partner, not a vendor
Conduct Executive Business Reviews demonstrating business impact and ROI
Preferred Qualifications
Experience selling to CISOs, fraud teams, or security organizations
Background in SaaS or technical security solutions
Knowledge of MEDDPIC, Command of the Message, or similar methodologies
Why Arkose Labs?
At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.
Why do top tech professionals choose Arkose Labs?
Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.
Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.
Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.
Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.
Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change
The most recognizable brands in the world select Arkose Labs, including Roblox, Microsoft, Adobe, Expedia, Snapchat, and Zilch.
We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.
We value:
People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
Customer Focus. We empathize with our customers and obsess about solving their problems
Execution with precision, professionalism and urgency
Security. It’s the lens through which we implement our processes, procedures, and programs
Benefits:
Competitive salary + Equity
401k plan
Robust benefits package- 85% medical, dental, vision coverage for employees and 75% for dependents
Flexible PTO
Life insurance coverage
Short and Long Term Disability Insurance paid by the company
Generous nationwide parental leave policy
Amazing discounts program
Wellbeing package including mental health and gym discounts
Flexible working hours to support personal well-being and mental health
Employee Assistance Program
Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.
The anticipated total OTE is $230,000.00 to $250,000.00. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. The exact salary will ultimately depend on multiple factors, which may include the successful candidate’s skills, experience, and other qualifications as well as the candidate’s location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.
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