Job Description
Position Overview
In partnership with Autodesk R&D, Subject Matter Experts (SMEs) bring deep construction domain expertise and hands-on product knowledge to support product development, accelerate customer adoption, and validate new capabilities including AI-driven innovations. This role ensures that the voice of the customer is consistently reflected in the product roadmap. The team complements Product Management by serving as outward-facing advocates who help shape, communicate, and validate product direction across the construction ecosystem.
Responsibilities
Product Engagement
Advise Product Management, Engineering, and Design teams on new initiatives to ensure alignment with customer workflows, industry standards, and real-world jobsite needs
Contribute to business planning and strategic initiatives
Provide structured feedback during alpha and beta testing cycles
Participate in early testing and validation of new features and products
Influence roadmap development through field insights, competitive analysis, and industry trends
Test and validate AI use cases, ensuring accuracy, relevance, bias mitigation, safety, and industry applicability
Customer Engagement & Feedback
Act as a product ambassador at industry events, partner engagements, and internal training sessions
Support Sales through product roadmap presentations during customer briefings
Assist in the facilitation of Product Advisory Groups, including agenda development, follow-up actions, and synthesis of insights
Capture customer feedback, pain points, and emerging trends, and communicate insights to Product Management in a structured and actionable format
Marketing & Content Collaboration
Partner with Marketing to support product webinars and thought leadership initiatives
Contribute to social media and community engagement efforts (LinkedIn, Big Room, blog posts, Idea Station)
Review and validate industry-facing content to ensure technical accuracy and credibility
Minimum Qualifications
Minimum 10 years of construction industry experience with a strong focus on project management and operations, with experience translating real-world delivery and operational challenges into product and process improvements
Experience supporting both self-perform and contracted work
International experience in EMEA and APAC is a plus
Strong presentation and communication skills
Results-driven with a proven track record of successful project outcomes
Highly analytical, detail-oriented, and able to manage multiple priorities effectively
Demonstrated ability to collaborate effectively with strong interpersonal and soft skills
Willingness to travel monthly
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