Supervisor, Clinical Laboratory

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott  At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:  Career development with an international company where you can grow the career you dream of.  Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.  An excellent retirement savings plan with a high employer contribution.  Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.  A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.  A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.  The Opportunity  This position works in Redwood City, CA supporting our clinical laboratory teams in the Cancer Diagnostics division.  We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.  Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.    Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.  Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.   Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions.  We help people live full and healthy lives through our accessible, molecular-based solutions.  Position Overview The Supervisor, Clinical Laboratory directs the day-to-day laboratory operations, under the direction of the Director of Laboratory Operations (or designee); including, but not limited to, the general supervision and development of laboratory staff, assuring quality standards are met, providing technical expertise to the laboratory, and serving as the liaison to various internal and external entities, as needed. The Supervisor, Clinical Laboratory oversees the quality management program in the laboratory and ensures that the laboratory and laboratory staff follow all laws and regulations that are required by CLIA, CAP, OSHA, and any other applicable legislative organizations. This role meets the CAP requirements for General Supervisor. Shift: Monday – Friday 7:00am – 3:30pm Essential Duties:  Include, but are not limited to, the following: Identify and understand regulatory requirements to ensure the laboratory is compliant with all applicable laws and regulations pertinent to the management of the laboratory, including applicable CLIA, CAP and other requirements and regulations. In conjunction with support staff, maintain a process for staffing, recruiting, training, evaluation of competency, and ongoing educational development. Provide supervision to the laboratory and is accessible to the laboratory personnel to provide on-site consultation. Evaluate equipment and supply needs of the laboratory. Work with laboratory leadership to ensure expenses are within the departmental budget. Assure proper ordering of supplies and equipment. Monitor supply usage and variances. Review test volumes with the laboratory leadership to ensure appropriate staffing to maintain established turn-around-times. Verify the test procedures performed, and along with laboratory leadership establish the laboratory’s test performance characteristics; including precision and accuracy of each test and test system. Ensure that the Quality Management program is maintained by following parameters for acceptable performance for the pre-analytical, analytical, and post-analytical testing processes. Resolve all technical problems, with the aid of the technical staff, and ensure that remedial action is taken whenever a test deviates from the laboratory’s performance standards. Ensure that all patient results are not reported until corrective actions have been taken and the systems are functioning properly. Identify training needs and ensure all training is performed as required. Evaluate competency of all laboratory personnel. Possess effective management abilities to supervise department staff and maintain budgets. Verify the test procedures performed. This is accomplished by: Reviewing proficiency testing. Reviewing corrected reports and incident reports. Reviewing Quality Control at least monthly.  Ensure that the Quality Control program is maintained by following parameters for acceptable limits and levels are maintained throughout the entire testing process from initial receipt of specimen to reporting results. Sign technical training records. Design training checklists. Evaluate competency of all testing personnel with the help of technical staff and ensure that the staff maintains their competency to perform test procedures and report test results promptly, accurately, and proficiently. Directly observing routine patient test performance, including patient preparation, if applicable, specimen handling, processing, and testing.  Monitor the recording and reporting of results. Review intermediate test results or worksheets, quality control records, proficiency testing results, and preventive maintenance. Assess test performance through testing previously analyzed specimens (QA Split Samples, contrived specimens) or external proficiency testing samples. Assess problem solving skills. Evaluate and document the performance and competency of individuals six months after initial employment. Thereafter, evaluations must be done annually unless method or instrumentation changes; in which case, before reporting patient results, the individual’s performance must be reevaluated. Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future. Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assessing employee performance and providing helpful feedback and training opportunities. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Regular and reliable attendance. Ability to work on a designated schedule. Ability to work nights and/or weekends. Ability to lift up to 40 pounds for approximately 25% of a typical working day. Ability to work seated for approximately 50% of a typical working day. Ability to work standing for approximately 50% of a typical working day. Ability to listen and speak on the telephone and write simultaneously. Ability to operate telephone systems, computer, keyboard and printer. Ability to comply with any applicable personal protective equipment requirements. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 75% of a typical working day. Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height. Ability to use various types of laboratory equipment including pipettes, liquid handlers, analyzers, and other assigned instrumentation for extended periods of time. Ability to perform repetitious actions using lab tools. Ability to use near vision to view samples at close range. May be exposed to hazardous materials, tissue specimens and instruments with moving parts, lasers, heating and freezing elements, and high-speed centrifugation. Ability and means to travel between Exact Sciences locations. Minimum Qualifications Bachelor’s degree in chemical, biological, or clinical laboratory/medical technology science. 4+ years of experience to include high complexity testing (at least one of which is in molecular pathology methods) in a clinical laboratory setting. 2+ years in a role with progressively increasing responsibilities, such as quality control, lead technologist, or technical specialist. Demonstrated ability to perform the Essential Duties of the position with or without accommodation. Authorization to work in the United States without sponsorship. Preferred Qualifications 1+ years of laboratory supervision experience. 6+ years of experience to include high complexity testing in a clinical laboratory setting. Appropriate certification from one of the nationally recognized certification agencies; i.e., ASCP or state licensure that has been determined to be equivalent. 1+ years of experience with Laboratory Information’s System (LIS) requirements and workflow needs. 1+ years of experience working with Quality Management; including strong knowledge of all laws and regulations that are required by CLIA, CAP, OSHA, New York and other related legislative and/or state health departments and organizations. Apply Now  Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/  Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.  Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.  The base pay for this position is $90,000.00 – $180,000.00 In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Operations Quality DIVISION: ONCO Cancer Diagnostics LOCATION: United States > Redwood City : 301 Penobscot Dr ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Exposure to temperatures below 60 degrees Fahrenheit/16 degrees Celsius or above 85 degrees Fahrenheit/28 degrees Celsius on a regular basis, Keyboard use (greater or equal to 50% of the workday), Lift, carry, push or pull weights of more than 20 pounds/9 kilos on a regular/daily basis, Routine work with chemicals, Work with human blood or other potentially infectious materials Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.       EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf       EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf