Technical Product Manager - Platform Engineering

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us! You: As a Technical Product Manager for Platform Engineering, you will report directly to the Platform Engineering Leadership and oversee the "engine room" of Feedzai. Our platform consists of specialized teams including Network, Compute, Data Reliability, Performance, Observability, and FinOps. While you will have a seat at the table for the overall product strategy of the entire area, your focus will be the Build, IAM & Account Management, and Feedzai Studio teams. These products are unique: they have complex UIs and are used by both our internal engineers and our external customers—the world’s largest financial institutions. We don't want a "backlog manager." We want a product leader who spends as much time interviewing both Customers and internal users and teams, using modern AI tools to bridge the gap between a customer's problem and a working solution. Your Day to Day: Customer-Centric Discovery: Lead deep-dive interviews with internal stakeholders and external Tier-1 banking clients to uncover friction points in how they manage risk operations, identity, and infrastructure. High-Velocity Prototyping: Use GenAI-powered tools (e.g., Lovable, v0, Cursor) to turn customer feedback into functional UI prototypes within hours, not weeks. You will use these to validate "usability" before a single line of production code is written. Bridge the Strategy-Execution Gap: Translate high-level customer requirements into a clear vision for the Build, IAM, and Studio roadmaps, ensuring they align with the broader platform's shift toward multi-cloud and disaster recovery (BYOK, etc.). Product Advocacy: Act as the face of the Platform area for external customers, explaining how our infrastructure (from Data Orchestration to FinOps) provides them with a competitive edge in reliability and security. Outcome-Oriented Ownership: Move beyond "managing tasks." You will own the success metrics for your area, ensuring that new features in IAM or the Studio actually improve developer productivity and customer satisfaction. Collaborative Design: Partner with UX and Engineering to ensure that even the most technical "under-the-hood" platform features offer a world-class user experience. You Have & You Know-how: The PM Toolkit: 5+ years of experience in Technical Product Management. You are an expert in the "Full-Cycle" of product: Discovery, Validation, Usability, and Launch. Customer Empathy: Proven experience in a customer-facing role, with the ability to navigate conversations with technical leaders at enterprise-scale organizations. AI-Native Workflow: You don't wait for a designer to see if an idea works. You have hands-on experience using GenAI development tools to build prototypes and explore technical possibilities. Infrastructure Fluency: Solid understanding of AWS and cloud-native architecture. You can hold your own in a room with engineers discussing Network latency, IAM policies, or Data Orchestration. Multi-Cloud Vision: You understand the challenges of moving to a multi-cloud environment and can help shape products that handle Disaster Recovery and data sovereignty for global clients. Communication: Exceptional English skills, with the ability to translate "deep tech" into "business value" for executive stakeholders. Valued: Security Domain Knowledge: Experience with Identity (IAM), Encryption (BYOK), or Compliance in a highly regulated industry. FinOps Mindset: An interest in the economics of the cloud—helping us and our customers scale efficiently. The "Startup in a Scale-up" Mentality: You are comfortable with ambiguity and have the "builder" energy required to iterate fast. #LI-Remote #LI-LS1 Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.