Trading Operations Associate

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. Based In Singapore BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 300 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners. The BitGo Prime team is a dynamic, high performing group that provides critical services to our institutional trading, lending, and borrowing clients in partnership with our Trust custody and compliance entity; global account managers and salespeople; and finance and accounting. Our extended unit consists of a diverse group of trading, lending, and KYC/AML professionals with extensive backgrounds in traditional and crypto-finance, including front-, middle-, and back office. The Trading Operations Associate will be responsible for managing all aspects of Prime’s crypto financing and trading service including spot and derivative transactions. Candidates should be based in Singapore and will report to the head of the APAC Prime Operations team. Key Responsibilities Responsible for all aspects of daily client business with BitGo Prime, including but not limited to trade settlement, loan processing, derivative settlement, payments, reconciliation, and reporting Interact with external clients on a daily basis and liaise with internal stakeholders, including Compliance, Finance, Risk, Support, Sales, and Technology Work to onboard new clients and counterparties Identify service issues stemming from breakdowns in loan and trade processing Manage requests from multiple clients while providing excellent client service Communicate issues and ensure timely, accurate resolution Perform month end billing, ensuring timely payments and receipts Develop relationships with Prime Brokerage clients to build a high level of trust Skills & Experience BitGo is looking for people who are passionate about their craft, take full ownership for their work and projects, and believe in a transparent and collaborative culture with the goal of making BitGo successful. 2-5 years experience in Trading (crypto or equities), Prime Brokerage or similar financial services Experience interacting with institutional clients (Hedge funds, family offices, venture funds etc) Comfortably manage competing priorities in a fast-moving, dynamic start-up environment Hands-on Excel or Google Sheets experience; macro programming exposure is a plus Genuine interest in financial services and cryptocurrency; crypto experience professionally or personally is a plus Incredible attention to detail and organizational skills Effectively interact with others in a pleasant, professional manner Understand and explain complex assets flows and procedures Bachelor's degree from an accredited university, or equivalent experience Mandarin speaker is a plus Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets. Here are some of the benefits of working at BitGo: Competitive base salary, bonus and stock options Catered custom lunches, fresh snacks and gourmet coffee at the office Computer equipment and workplace furniture to suit your needs Paid vacation time Great colleagues and inspiring startup environment Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.