Vendor Development Representative

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. We're remote-first, with office spaces in San Jose, CA and Draper, UT — and opportunities to connect in person when it counts. BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company Join BILL as a Vendor Development Representative on our Supplier Network team and help accelerate the shift from legacy payment methods to modern digital payment experiences. BILL's supplier network is foundational to how hundreds of thousands of SMBs pay their vendors. Our team works directly with the businesses on the receiving end of those payments, ensuring they are set up and ready to accept digital payments so money moves without friction, delay, or manual workarounds. In this role, you will own a quota to convert suppliers from check and ACH payments to virtual card payments, enable suppliers, and drive overall payment volume. You will achieve this outcome through outbound outreach to suppliers via phone and email and capturing the details needed to execute payments successfully. Your accuracy and follow-through on every supplier record directly reduces payment delays for BILL's SMB customers and contributes to the total payment volume the team puts on the board each month. Success in this role is measured end-to-end: conversion is defined from initial acceptance and setup through a customer's first successfully settled payment, so we're looking for someone who holds themselves accountable to business outcomes, not just outreach activity. High performers build toward account ownership, taking on a defined supplier portfolio with expanded responsibility over retention, upsell, and payment adoption strategy. Responsibilities: Contact suppliers through outbound calls and email to validate payment acceptance, confirm payment preferences, and capture setup details including acceptance method, limits, remittance requirements, and delivery instructions Educate suppliers on the operational and financial benefits of digital payment methods, including Virtual Card, and guide them through the transition from check and ACH Maintain complete, accurate Salesforce records for every supplier interaction so downstream payment operations teams can execute payments without rework or delay Use structured playbooks and call scripts as the foundation for supplier conversations while applying independent judgment to handle objections, exceptions, and escalations Meet or exceed monthly activity and conversion targets, including outbound call volume, email follow-up, and total payment volume won and settled Partner closely with operations, payment onboarding, retention, and product support teams to ensure smooth supplier handoffs and resolve issues quickly Surface friction points in the supplier onboarding and payment setup journey and bring specific, actionable observations to internal stakeholders We'd love to chat if you have: 1-2 years of experience in outbound sales, supplier or vendor outreach, inside sales, or payment operations support in a B2B environment or equivalent A demonstrated track record of working against volume and quality metrics simultaneously, including calls, conversions, and documentation accuracy Hands-on experience with Salesforce or a comparable CRM, specifically data entry, record hygiene, and activity logging Strong verbal and written communication skills with the ability to explain payment and financial concepts clearly to non-technical business contacts Comfort navigating multiple tools simultaneously, including dialer platforms, CRM systems, and internal workflow tools Desired Qualifications: Familiarity with supplier onboarding, remittance requirements, or payment delivery logistics Exposure to payment volume or TPV-based performance measurement Background in payments, fintech, or financial services Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. Zone 1: San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $30.43—$36.54 USD Zone 2: CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $27.40—$32.88 USD Zone 3: Utah (includes Utah office), Dallas TX, Houston TX, Florida, North Carolina, Illinois, Colorado, Arizona, Georgia, Oregon, Pennsylvania $25.87—$31.06 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.