Workplace Operations Specialist

The Role ThoughtSpot is evolving its Facilities function into a modern Workplace Experience & Environments organization. The Workplace Operations Specialist plays a key role in ensuring our offices operate smoothly, efficiently, and consistently across regions. This is an execution-focused role for someone who already understands workplace or office operations and can independently manage day-to-day responsibilities. You’ll partner closely with Finance, Workplace leadership, Office Managers, and vendors to keep operations running well and to support high-visibility office initiatives. This role is not responsible for setting strategy — but it is responsible for making sure strategy actually works in practice. What You'll Do: Workplace Operations Support daily workplace operations across global offices (US, India, EMEA) Coordinate vendors, including maintenance, cleaning, security, AV, and office services Track and manage workplace issues through resolution with minimal oversight Support safety, access, and basic compliance activities   Operational Rigor & Process Maintain accurate trackers for vendors, service schedules, and workplace requests Follow established SOPs and help improve them over time Identify recurring issues and escalate with clear context and recommendations   Financial & Vendor Support Partner with Finance on invoice tracking, purchase requests, and vendor payments Maintain visibility into workplace spend and upcoming renewals Support contract tracking and vendor performance management   Office Experience & Projects Partner with Office Managers and Site Leaders to support on-site needs Support office refreshes, moves, and renovation projects (Mountain View and Chicago) Help ensure offices reflect ThoughtSpot’s brand, standards, and employee experience goals   What Success Looks Like (6–12 Months): Day-to-day workplace operations run smoothly with minimal escalation Vendors are well-managed, accountable, and cost-effective Workplace data and spend tracking are accurate and reliable Office teams trust this function to execute consistently You’re ready to take on increased ownership as the function scales   What You Bring: 3–5 years of experience in workplace operations, facilities coordination, office management, or related roles Ability to manage multiple operational workstreams independently Strong organizational skills and attention to detail Comfort partnering with Finance and cross-functional teams Calm, practical problem-solver with strong follow-through #LI-Hybrid #LI-JV2 Mandatory and Required Skills for All ThoughtSpot Roles Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to: Comfortably and confidently integrate artificial intelligence into their daily workflow to increase productivity and quality. Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality. Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions. Write effective prompts to get the most accurate and creative results from AI tools. Spotters are expected to exemplify these key traits and AI Mindset: Curiosity in exploring new AI tools Adaptability to quickly learn and implement new, emerging AI technologies Critical thinking to know when to identify when AI should be used versus when human judgement is necessary This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot. AI Mindset for All Spotters At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work. All Spotters are expected to experiment with ThoughtSpot’s AI tools (like Spotter and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner. We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI. Hybrid Work at ThoughtSpot This office-assigned role is available as a hybrid position, reporting to the office in US - Mountain View. Spotters assigned to an office are encouraged to experience the energy of their local office with an in-office expectation of 2-3 days per week. This approach balances the benefits of in-person collaboration and peer learning with the flexibility needed by individuals and teams. ThoughtSpot for All At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply. What Makes ThoughtSpot a Great Place to Work? ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you. About ThoughtSpot The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture. At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.