Communications Director, Games & Product

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. COMMUNICATIONS What We Do The Epic Communications team advances the company’s narrative and represents Epic products and the company vision to external and internal audiences globally. We create positive relationships and engagement strategies with a wide range of audiences, including media, investors, influencers, and policymakers. What You'll Do The Communications Director will lead communications strategy and execution for Epic’s first-party games, including Fortnite and future product releases, playing a pivotal role in shaping how our games show up in the market, resonate with player communities, and influence broader perception of Epic’s ecosystem. You will oversee day to day communications for some of the most dynamic live-service products in interactive entertainment focusing on proactive storytelling, community engagement, and rapid response reputation management. You’ll partner closely with Consumer, Product, and Engineering leaders to craft narratives that build awareness for Epic’s games with consumers and translate complex topics into compelling stories for players. In this role, you will Lead communications strategy and execution for our suite of first party games Manage a high volume of live-service communications, including high-volume beats, patch/season cycles, new releases, and unplanned issues Develop integrated communications plan that bring proactive awareness, community engagement, and reactive response under a consistent strategy and execution plan Partner closely with product, publishing, engineering, and community teams to deeply understanding upcoming updates and translate them into clear natives for players and public media Oversee reputation and crisis management across game updates, live events, and player sentiment Mentor and guide a small, high performing team of communications professionals What we're looking for 8+ years of experience in Communications, ideally within consumer technology, gaming, or other complex multi product environments Passion for Fortnite, gaming culture, and the future of entertainment, paired with experience in tech product communications Proven success leading communications for live-service, community-driven, or fandom-based products with highly engaged user bases Someone who can rapidly intake new information and provide clear, strategic recommendations both proactively and reactively Strong instinct for rapid response and captaining crisis management with demonstrated ability to handle evolving situations simultaneously and a fast paced environment Deep fluency in internet culture, fandom behavior, and social/community dynamics A succinct and creative writer EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.