Lead Community Manager (UEFN)

WHAT MAKES US EPIC? At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating. Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development. COMMUNITY What We Do The Community team serves as a listener and a voice to the diverse and expanding development community. Our team grows, inspires, and supports a strong community while evangelizing and promoting Epic's tools and services. What You'll Do Epic is looking for a Lead Community Manager to inspire and grow our developer community for Unreal Engine, Fortnite creators, and Fab. The ideal candidate will have experience with game engines and user-generated content (UGC), with a preference for Unreal Engine and Unreal Editor for Fortnite (UEFN). In this role, you will Initiate positive and supportive conversations with the community around content, information, and other opportunities while staying up to date with the latest community trends for Unreal Engine and Fortnite Manage our Epic Developer Community Forums, Discord Channels, Twitch, and YouTube, and monitor and respond to conversations in those channels Create and grow self-sustaining community programs Write and analyze community sentiment reports, identifying key community issues, and escalating issues to the proper teams Collaborate with other teams and stakeholders across Epic Games to share the latest community analytics, sentiment, issues, and other feedback Work with the community team to organize weekly livestreams, and other events such as AMAs, game jams, and challenges. Ensure the community is healthy and active by making our platforms welcoming, engaging, and informative to new and veteran members and stimulate continued community-made contributions by sharing great community tutorials, amazing creations, and rewarding outstanding community contributors What we're looking for 8+ years of experience in Community Management or other disciplines with strong community interaction Extensive experience with software development communities, with a strong understanding of game engine development and UGC Passion for gaming, UGC, and the developer community Excellent written and verbal communication skills You’re community-focused, passionate, and innovative Previous experience developing games or other real-time experiences, ideally using Unreal Engine or Unreal Editor for Fortnite EPIC JOB + EPIC BENEFITS = EPIC LIFE Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical. ABOUT US Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent. Like what you hear? Come be a part of something Epic! Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here. Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.