Staff Technical Program Manager

WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW We are looking for a Technical Program Manager to lead Harvey's highest-priority company programs across the organization and technology stack. You will partner with engineering, product, and business leaders to turn ambiguous problems into clear plans and drive execution from scoping through launch and measurable impact. Your portfolio will evolve with company priorities, spanning areas such as AI infrastructure, developer productivity, and customer-facing products. You will go deep technically, align teams on tradeoffs and dependencies, and bring the right people together to deliver outcomes that no single team can achieve alone. WHAT YOU'LL DO - Own end-to-end execution of critical company programs, working with engineering, product, and business leaders to define outcomes, scope, owners, milestones, and success metrics. Focus your efforts where they can have the greatest impact as company priorities evolve. - Lead programs across technical domains. Examples could include AI infrastructure: coordinating capacity planning with engineering, finance, and model providers; driving model failover readiness; and enabling model experiments that evaluate quality, latency, reliability, and cost. - Drive developer productivity programs, such as evaluating and scaling AI coding agent usage, improving test coverage and reliability, and reducing CI/CD bottlenecks. Measure their impact on engineering velocity, software quality, and release safety. - Drive product-facing programs, such as launching new AI-powered workflows, coordinating capabilities that span multiple product teams, or improving end-to-end product performance and reliability. Align engineering, product, design, and go-to-market partners on launch readiness and customer outcomes. - Surface risks and systemic gaps early, resolve ownership gaps, and sequence dependencies across teams. Partner with senior engineers and engineering managers to evaluate technical tradeoffs and unblock decisions. - Build a lightweight operating cadence that makes progress, risks, and decisions clear to teams and leadership. Define and track program-specific metrics, and follow through after launch to ensure sustained impact. - Create alignment across functions and levels of the organization, translating complex technical issues into clear decisions and escalating when priorities, resources, or dependencies put outcomes at risk. WHAT YOU HAVE - 7+ years of experience in technical program management, with a track record of delivering large, ambiguous programs across multiple teams and technical domains. - Strong technical judgment and the ability to ramp quickly across unfamiliar parts of the stack, from infrastructure and AI systems to developer tooling and customer-facing applications. You can read system designs critically, ask substantive questions, and help teams reason through tradeoffs. - Demonstrated ability to lead and influence engineering stakeholders — senior ICs, EMs, and execs — without direct authority. - Excellent written and verbal communication, with a particular ability to distill complex technical tradeoffs into crisp narratives for both technical and cross-functional audiences. - A track record of building durable mechanisms (review forums, metrics, operating cadences) that outlive any individual program. - Comfort with ambiguity. You're energized by problems that aren't yet well-defined and where the first step is to scope the problem itself. - Bachelor's degree in Computer Science, Engineering, or related technical field. BONUS POINTS - Hands-on experience in software engineering, AI/ML infrastructure, developer platforms, SRE, or technical product delivery. - Experience with AI model capacity planning, provider integrations, model evaluation and experimentation, or reliability and failover programs. - Experience evaluating and scaling AI coding agents or other developer tools, or leading improvements in testing, CI/CD, and release safety, with measurable impact. - Experience delivering customer-facing products or major launches that require coordination across engineering, product, design, and go-to-market teams. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AN2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai