Executive Operations Partner to the CTO

ABOUT ABRIDGE Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients. Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems. We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. THE ROLE Abridge is experiencing rapid growth across all areas, and we are looking for a dynamic Executive Operations Partner to strategically support our Chief Technology Officer (CTO). This hybrid role, based in San Francisco, is integral to driving operational efficiency, ensuring that our CTO is well-supported and equipped to meet the company’s fast-paced demands. You will manage high-level administrative needs while playing a critical role in optimizing processes and enabling the growth of the leadership team. Your work will directly impact Abridge’s ability to scale quickly and effectively, and you will report directly to the CTO. You may also eventually support at least one additional Vice President. WHAT YOU’LL DO - Executive Support & Calendar Management: You will oversee and optimize the calendars of the CTO ensuring time is allocated efficiently and priorities are managed. In our hybrid working environment, you will stay attuned to team dynamics, while managing meeting follow-ups and driving open action items to completion. You’ll also support team culture and engagement by coordinating activities, celebrations, and ensuring the leader stays connected with staff through timely responses and recognition on Slack. - Cross-Functional Coordination & Stakeholder Engagement: You’ll manage logistics for meetings, travel, and events, building strong relationships with internal and external stakeholders to ensure your executives are always prepared and aligned. - Operational Efficiency & Process Improvement: You’ll collaborate with the Executive Operations Partners across the company to streamline administrative processes, proactively identify gaps, and implement solutions that drive operational excellence. You will also provide help to other Executive Operations partners for team events like offsites and company events, as needed. WHAT YOU’LL BRING - Experience: 10+ years in roles supporting leadership, such as Executive Business Partner, Executive Assistant, or Executive Operations, with proven success in dynamic environments. - Startup Mentality: Experience in high-growth or early-stage startup environments where flexibility and adaptability are essential. You are resourceful, comfortable with ambiguity, and have grit! You thrive in an environment where continuous learning and growth are core values, and you bring that mindset to your work and collaboration. - Leadership Support Expertise: Experience serving as a true extension of the executive — managing their time, anticipating needs, and providing strategic recommendations that directly impact their success. - Organizational Mastery: Exceptional attention to detail and organizational skills, with the ability to manage schedules, travel logistics, and multiple projects simultaneously — always closing the loop and ensuring the executive never has to chase a status update. - Strong Communication: A skilled writer and communicator — clear, concise, and confident in both verbal and written form, with an ability to establish and build trust across all levels of the company. - Discretion and Sound Judgment: Demonstrates the highest levels of integrity, trustworthiness, and discretion in handling sensitive information, maintaining confidentiality, and exercising sound judgment in all interactions and decision-making. - Proactive Problem-Solving: Hungry and resourceful, with a knack for identifying gaps, anticipating needs, and taking initiative to improve efficiency and solve problems before they arise. - Tech-Savvy: Familiarity with Google Workspace and Slack, and a desire to adopt new tools that streamline business operations and administration. - Hybrid Flexibility: Willingness to be onsite at our San Francisco office a minimum of 3 days per week. BONUS POINTS IF… - Experience with productivity tools such as Superhuman and Notion - Knowledge of HIPAA, privacy regulation, and compliance standards, or a willingness to learn. - A desire and appreciation for mentoring and coaching other administrative professionals to build a high-performing operations team. This is a hybrid role, with the expectation of being in the San Francisco office at least 3 days a week; candidates must be within a commutable distance of San Francisco to be considered. WHY WORK AT ABRIDGE? At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month. Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business. Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients. We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life. If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. HOW WE TAKE CARE OF ABRIDGERS: - Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees - Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families. - Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA. - Paid Parental Leave: Generous paid parental leave for all full-time employees. - Family Forming Benefits: Resources and financial support to help you build your family. - 401(k) Matching: Contribution matching to help invest in your future. - Personal Device Allowance: Tax free funds for personal device usage. - Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits. - Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more. - Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals. - Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment. - Compensation and Equity: Competitive compensation and equity grants for full time employees. - ... and much more! EQUAL OPPORTUNITY EMPLOYER Abridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. STAYING SAFE - PROTECT YOURSELF FROM RECRUITMENT FRAUD We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com http://abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes. Please exercise caution and cease communications if something feels suspicious about your interactions.