Job Description
C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI
We are seeking a Vice President of Developer Enablement to define and execute the strategy for how developers, data scientists, and architects master the C3 AI Platform. This is not a traditional documentation or training role. We need a technical leader who understands that in a complex PaaS environment, content is product.
You will lead the teams responsible for training, documentation, technical tutorials, and training frameworks. You must be hands-on, able to spin up the stack, write code samples, and understand "Model-Driven Architecture" at a fundamental level. Your mandate is to treat technical education as a scalability engine, ensuring that our documentation and training are as world-class and robust as the software itself.
Responsibilities:
Strategic Leadership: Define the vision for C3 AI’s technical information architecture. Transition the organization from reactive content creation to a proactive, developer-centric enablement framework.
Content Engineering: Oversee the creation of highly technical documentation, API references, and architecture guides. Ensure content is accurate, testable, and automated where possible.
Scalable Training Frameworks: Design and implement a certification and training ecosystem that can scale to thousands of external developers and partners.
Hands-on Validation: Personally validate the "Time to Hello World" and developer journey. If a tutorial breaks, you should have the technical acumen to diagnose why.
Cross-Functional Alignment: Work in lockstep with Product Management and Engineering to ensure documentation is developed concurrently with new features, not as an afterthought.
Team Building: Recruit and manage a high-performing team of Technical Writers, Instructional Designers, Technical Trainers, and Developer Advocates who hold themselves to the highest standards of technical accuracy.
Qualifications:
Bachelor’s or master’s degree in computer science, Engineering, Physics, or a related hard science field.
10+ years of experience in technical leadership within enterprise SaaS, PaaS, or deeply technical software companies.
Technical Fluency: Demonstrated ability to read and write code (Python, JavaScript, Java) and a deep understanding of cloud architectures (AWS, Azure, GCP).
Proven Enablement Success: Experience building "Center of Excellence" style frameworks that successfully ramped up external developer ecosystems.
Leadership: Experience managing distributed teams and driving high output in a fast-paced, high-intensity environment.
Preferred Qualifications:
Demonstrated fluency in creating and editing high-fidelity video tutorials, utilizing video as a critical medium to elevate the technical conversation and visually demonstrate the depth of the C3 AI Platform
Experience specifically with AI/ML platforms or complex data integration tools.
Background in professional services or systems integration, providing a deep empathy for the implementation engineer.
Experience with "Docs-as-Code" workflows.
C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.
California Base Pay Range
$250,000—$350,000 USD
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.